Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Print spooler when installing HP OfficeJet 4215 All-In-One

I am attempting to install the printer on my PC with Windows XP. All of the software is installed, but it won't allow me to proceed because it says the print spooler is stopped. How do I fix this? Thanks!

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  • epmink Aug 06, 2008

    Thanks for your time. When I do that it says, "Error 1068: The dependency service or group failed to start." Any advice?



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Go to control panel, administrative tools, services, and turn it on.. hit start and set it to automatic.

Posted on Aug 04, 2008

  • Thomas Christopher
    Thomas Christopher Aug 06, 2008

    1. Click Start, and then click Help and Support. 2. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3. In the Tools area, click System Configuration Utility. 4. In the right pane, click Open System Configuration Utility. This opens the System Configuration Utility. 5. Click the Services tab. 6. Make sure all the following services are turned on. To turn on a service, click to select the check box.

    � Application Layer Gateway Service
    � Network Connections
    � Network Location Awareness (NLA)
    � Plug and Play
    � Remote Access Auto Connection Manager
    � Remote Access Connection Manager
    � Remote Procedure Call (RPC)
    � Telephony
    � LexBce Server (if you have it)
    7. Click OK, and then click Restart.

    If the above doesn't fix the problem, try the following:

    • Open the Start menu
    • Go to Accessories
    • Right Click on Command Prompt and choose "Run as administrator"
    • After the Command Prompt window opens type the following
    • sfc /scannow
    • This will scan your system files for problems, report on what it finds, and will instruct you to reboot if repairs need to be made

    This solution worked for me when a friend told me that all her network adapters were showing up under Device Manager but not under Network Connections.



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How to install my printer?

Can you confirm that it's an HP OfficeJet 4215 printer?
What OS and type of device (computer, phone, Mac, PC, Windows version, ...) are you trying to install it on?
How are you trying to install the printer?
How are you connecting the printer to your computer? (USB, network, Bluetooth, Ethernet, or ?)
Have you tried to install it, and if so, what happened? Exactly what error messages did you get?

Here is a link to the drivers for the HP OfficeJet 4215 all-in-one if that helps you get what you need without answering all the questions above: Drivers Software

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Hello Richard! Welcome to FixYa!
If the printer report states that spooler has not running then there are few steps which fix that problem. Follow the given steps carefully:-
Click Start of your PC and open the Run Command and type the command as "Services.msc"

Then scroll down to print spooler services, Right Click and and select Stop

Now delete all your Print Jobs which are in pending status
Now go to C:\WINDOWS\system32\spool\PRINTERSand delete all the files or folders listed there, Now you can try to return to the Services.msc and start the print spooler service to see if this has been fix your problem
Be sure to stop the print spooler services before proceeding. First you must remove the corrupt drivers manually from the windows registry.
Delete your printer driver, now try to enable print spooler service again and Uninstall the Printer Software installed in the PC, Now again install the printer driver and software.Your problem will be solved.
I hope this solution helps you and you have a clear picture in your mind. Let me know if you have any confusion.
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Hi and Hello
XP Driver HP-OfficeJet-4215

Not sure what you need by saying can’t install driver I think you need to gave more info, but I will try to think way, ok if you got a new printer and you have the Cd driver for it,,, if you trying to install driver on to your pc windows Xp the Cd must be xp driver if the windows you got is Vista or windows 7 then it a different drivers so it will not work, other thing is your CD ok?
And trying to get Vista or Windows7 Driver is a job to get hold of them. Xp driver mostly can get easily enough.

Ok next what I will do I will put a Driver install on my website for you can download it from the link here just click on this link and it will download for you make sure to save it on to your desk-top so you can find it ones you have downloaded the driver just double click on it and it will run the driver for you and follow the instructions.

Click on this link _ENU.exe

Please come back to say Thanks
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The print spooler service is not running.

Reinstall the printer drivers will shore it up quickly the spooler has to do with the printer so do that and you should be fine.

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Hi there,
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