Question about Sony Playstation 3 (PS3) Console

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Play Station3 60G

Sony wants $149 to fix my 60G Playstation 3. It doesn't always play the blu ray movies and freezes while playing the games. The old PS2 and regular DVD movies work. What is Sony going to do? Also where else can I get it fixed?

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  • Anonymous Aug 04, 2008

    my ps3 freezes every time i turn it on but i turn it off then back on and it is fine

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  • 16 Answers

Check for scratches on the game disc.

Posted on Aug 04, 2008

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My console works and lets me play online games but it wont let me play disk games how can i fix this


Your Blu-ray drive has gone bad most likely. Try inserting a blu-ray movie to double check. Also, try to play a music cd or a dvd. I usually see that cd's and dvds will play but the BR movies and games will not.If your concole is less that 1 year old, contact sony for a warranty repair. If it is older than 1 year, they will repair it for a cost.

Feb 26, 2011 | Sony Playstation 3 (PS3) Console

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I have a playstation 3 console 80 GB, almost 3 years old.... was working excellent. But yesterday started with a problem, doesn't want to read and play either PS3 games or BluRay movies. But still...


I am having the same exact issue myself. Starting a month or two ago, it got harder and harder to get PS3 games to play. Now it plays anything that is not blu-ray based. I would be very interested in hearing how you are able to fix the problem.

Aug 07, 2010 | Sony Playstation 3 (PS3) Console

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Can watch movies (not blu ray) and play ps2games (not ps3)


You need a new blu-ray laser. model number kes 400aaa. takes about 30mins to change out.

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Game freezes or is not recognized


Can you still play blu-ray movies?

Same results, right?

Jun 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation 3 keeps on freezing with the games, but it will still play the DVD's. Can someone help as SONY have stated they want £125 to fix it.


The blu-ray portion of your blu-ray drive has probably gone out. They last only 1-3 years with average use. It's a three part laser (cd /dvd / blu-ray) so that's why your movies are still playing.

Check out my common PS3 problem and repair guide for tips and suggestions for your problem.

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and please don't forget to rate!

:)

Thanks!

RescueTechLA

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It's a factory defect. I've fixed over 100 PS3's with the same exact problem. Your blu-ray laser went out. You need to contact Sony or if you're in Los Angeles you can contact me. I fix the problem for $120 and within 30 minutes. Sony charges $150+ and takes God knows how long.

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i bought ps3 and it plays games ok i play a blueray and it had no colour.

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