Question about Veo Wireless Observer Network Camera

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Did you solve your problem with the VEO Wireless observer?

Hi,
I have seen that you had exactly the very same problem I have. The camera is not being found with none of my PC's.

Were you able to solve this issue?

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 13, 2009

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Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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You can view your Veo Observer web cam at home by either of two methods. The first is to use the Observer Studio software that came with the camera. When you configured the camera, you selected a local (private) IP address for each Veo Observer, and set the address specific to each camera. You then put the same IP address into your Observer Studio Software.

Depending on the brand of router you use on your home network, your Veo Observer camera probably has a local (private) IP address in the format 192.168.0.xxx or 192.168.1.xxx where "xxx" is the actual address assigned to your Veo Observer (by you) and configured to display on the LCD window on the side of the Veo Observer.

You may need to log into your router to see which of the two local (private) IP address formats is used. Your router's user manual will show you how.

To view your Veo Observer, just type the exact local (private) IP address in your IE browser. for example, if you assigned address 100 to your cam, you would enter http://192.168.0.100 or 192.168.1.100 into your browser. Veo Observer will display the Language selection screen. Choose the language, then you log in and view your camera.

To view your camera from outside your home using another computer, you use the same method, but you have to substitute your WAN (public) IP address.

You can log into your router and select its STATUS tab to view your WAN (public) IP address. See you router's set up guide if you do not know how to do this.

An easier way to determine your WAN (public) IP address is to visit Gibson Research Shields Up! web page:

https://www.grc.com/x/ne.dll?bh0bkyd2

and scroll down to the last paragraph where you will find your WAN (public) IP address.

For example, if this address is 123.456.789.100, then you would enter http://123.456.789.100 on your IE browser. You should see the Language select screen, choose your language, then log in and you are now viewing your Veo Observer from outside your home.

Note: when you view your Veo Observer at home, you probably have a fast frame rate and smooth video motion. When you view your Veo Observer from outside the home, the frame rate is certain to be less, and your moving image quality will be choppy. This is normal, as viewing from outside the home is less efficient and the image suffers. There is nothing you can do to boost the frame rate.

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Did you configure the webcam to be accessible over the internet? The IP address that you are using in your home network for the cam is only valid there (I assume you are running on a workgroup).

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Can you help me? I have an Observer camera too. And I have the problem "no response from camera" (Veo Observer Studio) and I can't reach the camera via Explorer too (the page dosen't exist).
Earlier it is working well except the remote access. I try it resolve and came the problem: "no response from camera".

What was the solution at your camera?

thanks

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Make sure that you are using Internet Explorer 5.0 or higher. If you are experiencing problems, try upgrading to the latest version of Microsoft's Internet Explorer from the Microsoft webpage at: http://www.microsoft.com/windows/ie Method A: 1) Go to C:\Program Files\Veo Observer Studio and delete the files: xrlknc.dll and xrlkncd.dll. 2) After the files have been deleted, try using the Veo Observer Studio again. --or-- Method B: 1) Uninstall the Veo Observer Studio from your computer. 2) Download the latest version of the Veo Observer Studio from our webpage at: http://www.veo.com/Observer/firmware.asp if it still has the same promblem refer to your display or the grafix recommendations

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Oh dear!,Wireless is a pain, could be your firmare needs upgrading if it isn't already,(this is from 2003) you can download it here http://www.veo.com/Observer-Wireless/firmware.asp If not check it's ip address is showing up in the router. Also there may be interference from other appliances or walls and objects; causing it to loose it's wireless connection.

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