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Sound card. Hi, I have a PC with a PCI TV card, nothing fancy, entry level one. When I try to update the drivers for the device as I recently had to format my machine, an error banner appears on the screen and says that I must upgrade my plug and play driver, I really have no clue what is going on here, I removed the card to try and get the on-board sound to work so that I can atleast paly music through that, I check the motherboard, it is using a SIS chipset, I went onto their website and downloaded what they led me to beleive are the right drivers for my chipset, but they don't work, the setup file starts running until I get the above mentioned error message, then it just ends the app. Please can someone shed some light on the situation for me. Thanks

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Hey there

You are suspected with an error due to firmware incompatibility.

As You said you are dealing with an error saying that to upgrade ur Plug n Play Driver.

The BIOS want to convey you that the plug n play device driver are you using does not meet their compatibility. Because system BIOS stores plug n play information and has a list of plug n play device in it. So while upgrading the driver BIOS could not find this product anyway.

To fix the same you need to upgrade your BIOS, So that you would have more recent list of H/W and firmware products for ur BIOS.

Download the BIOS file by visiting to ur motherboard site (download "*.ROM" file). This will surely solve ur problem.

Gimme ur acknowledge by rating me

Thanx

-
Romy

Posted on Aug 04, 2008

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