Question about Canon NP 6050 Copier

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Document feeder does not work

Our office bought a Cannon NP6050 along with other office furniture. The copier copies but the document feeder will not work, is this a simple fix or do we need to call a repairman.

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You'll have to clarify "does not work". What does that mean? Does anything turn, pick-up rollers for example. Will it feed paper into the document feeder at all? Is there a flashing arrow on the document tray when the copier is turned on? Does the green arrow come on when you put a document on the original tray? Is the document feeder plugged in, in back of the copier? If completely dead there are breakers on the DF controller that could be reset, but there's not enough information here to even guess.

Posted on Aug 15, 2008

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Cleaned some sensors under the feeder, if possible, clean it with blower to solve the problem.

Posted on Aug 04, 2008

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1 Answer

3055 glass


There is no need to change the mode. When the document is loaded on the document feeder, the screen displays "DOCUMENT LOADED" and shall copy or scan this document. To copy or scan from glass, DO NOT LOAD ANY DOCUMENT IN THE FEEDER. The printer will automatically copy / scan from glass.

May 10, 2013 | HP LaserJet 3055 All-In-One Printer

Tip

Disconnecting the Xerox c2424 Document Scanner


The Xerox c2424 Document Scanner has a very high rate of failure. After very limited use it can generate an error code of 39,012.40 indicating that the document feeder is damaged. Xerox's answer to 99% of the document scanner issues is to replace the unit. But while restarting or cleaning can possibly resolve this issue, it is also possible to just disconnect the scanner and use it independently of the document feeder.

Xerox documentation however, does not instruct the user how to do this and tech support won't walk you though it. (So, courtesy of Pastor Ray of Indiana) Listed here are the steps to operating the scanner without the document feeder:

(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer IN THE REAR OF THE PRINTER. You still need the side connector hooked up, the one by the power-on switch, power plug, USB port and all the other goodies.
(3) Power up the printer.
(4) It should work. However...
If for some reason the printer won't copy, then just do what I did in my experimentation:
(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer in the rear of the printer.
(3) Physically remove the Document Feeder, leaving the copy platen visible.
(4) Power up the printer.
At this point you should be able to copy stuff.
(5) Physically reattach the Document Feeder, but DON'T reconnect it!
You should still be able to copy, scan, etc.

on Apr 16, 2010 | Xerox C2424 Copier

1 Answer

I get a "close the feeder door" message each time I try to print or copy.And I do not know what to do.


Chances are the sensor is broken so the printer doesn't know that the feeder is closed. You can try calling 1-800-OK-CANON for support but, unfortunately, it often costs more to fix a printer than it does to buy a new one.

Oct 22, 2012 | Cannon Office Equipment & Supplies

1 Answer

There is a black dotted line whenever I make copies on the cannon imagerunner 400s


It's either a speck on the scanner glass for the document feeder, or a smear of toner on one of the rollers. Check the skinny band of glass inside the document feeder for specks and clean it with a lint-free soft cloth and a little rubbing alcohol or a very little bit of water.

May 30, 2012 | Canon imageRUNNER 400S Copier

2 Answers

I have a bizhub c252 it was working fine untill we moved to our new office now automatic dispenser is not working,error message say's original size cannot be detected


Check that the chord for the doc feed hasnt come out and that when you put document in the feeder the light comes on and it initialises the tray lift to the ready position it sounds as if the feeder connection is faulty and it is looking for document on the glass face to copy .. it doesnt see the document so it cant work the size out.

Feb 09, 2010 | Minolta Di3510f Bizhub Copier

1 Answer

Copies run through feeder distorted


Document feeder Paper feed rollers should be cleaned with alcohol, blow out the document feed area with compressed air (computer duster), check feeder for bits of paper, post it notes, and signature flags. Clean glass, check for sticky areas on the glass.

Hope this is of some help.
Ed

May 12, 2009 | Toshiba E-Studio 3511 Color Copier

1 Answer

HP Office jet 7210 All in One. When I feed paper


Lean the rollers in the automatic document feeder (ADF)
  1. Remove the document feeder tray from the product by gently pulling it.
  2. Lift the cover of the automatic document feeder by pulling it outward.
  3. Gently clean the rollers with a very damp cloth ansd a dab of dish detergent.
  4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.
To clear the "scanner error" message do a
Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
If a partial reset did not work do the following: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, unit may need service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 11, 2009 | HP 7210 OfficeJet All-In-One Printer

1 Answer

Making a copy


Open the document feeder and clean the scanner glass.

Feb 26, 2009 | Office Equipment & Supplies

1 Answer

NP6050 false paper jam at doc feeder


When you put documents in the feeder and you push start do you see 2 black arms swing out to count the number of orignals? If yes, dose the doc tray begin to go down and then jams? If yes, you can try something.... OK, turn the copier off and move the 2 paper guides of the doc tray toward the middle. You need a #2 philip's head screw driver. Remove the 2 silver screws that will be sunk in a bit on the top of the doc tray. Once you remove the screws, remove the top part of the doc tray and you will have one connector toward the front. Unplug it and replug it back in and see if that works, if so return the 2 screws and you should be OK.

Dec 12, 2008 | Canon NP 6050 Copier

1 Answer

Black lines showing up on documents fed thru the document feeder.


Clean the small glass under the doc feeder very very well...

Jul 03, 2008 | Sharp AR-M277 All-In-One Printer

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