Question about Dell Dimension 5100 (D51L1) PC Desktop
A direct hit lighting strike took out my UPS, power supply, DVD, backup drives, sound and motherboard. Dell tech support sent a guy out and he replaced everything. When we powered up to the Windows log on screen the system froze. It did this repeatedly. Tried to go to System Setup and tried booting into Safe Mode but each time the system jumped to the logon screen and froze up. I have to find a way to recover the files.
Steps taken so far:
1. Replaced everything but the harddrive.
2. Purchased new SATA 80GB harddrive, same as the older one.
3. Installed new SATA and loaded windows XP.
4. Spent five days chasing down drivers for all the items with question marks on them in Device Manager
5. Still have a question mark on PCI device but can't figure out what that is as only the NIC card and Video card aren't on the motherboard.
6. In setup, I can see my old drive, it shows up and in the boot sequence.
7. I can get to windows on the new drive and two issues come up:
a. Windows shows my new drive as drive F: and even unplugging the older drive and rebooting doesn't change the drive letter to C:. I tried going to Computer Management, then Device Management, to change the drive letter and that didn't work either.
b. Windows does not recognize the second drive.
Can't access the older SATA drive
Can't see the older SATA drive in Windows XP
Drive letters are messed up
PCI error appears to be connected to the onboard sound which isn't working
To get Windows to recognize the 2nd HDD, you have to initialize it in disk management.
As far as the drive letter for the OS install, that was caused by the HDD not having an existing partition and other drives in the system having one (Either USB Drive, Printer with a card reader, 2nd Internal HDD)
Here is a Microsoft article on how to change it, but you'll notice MS doesn't recommend you try it. (Personally, I can live with ah HDD with a drive letter other then C:, so can Windows.)
In the future, when installing XP, boot to the CD, run the install to the point of formatting the hard drive. Once formatted, turn off the computer, reboot to the XP install again, the HDD will be assigned C:
As far as the drivers go, they needed to be installed in this order:
Desktop System Software
Posted on Sep 03, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 08, 2013 | VIA Asus A8v-e Se Socket 939 Pci-e K8t890...
Jun 15, 2012 | HP Computers & Internet
Nov 19, 2011 | Asrock 845GV (P4I45GV) Motherboard
Mar 23, 2010 | Intel Motherboard
Feb 14, 2010 | MSI K8T Neo-FSR Motherboard
Nov 14, 2009 | IBM ThinkPad R60 Notebook
May 15, 2009 | Computers & Internet
Mar 29, 2008 | Western Digital My Book Essential Edition...
Feb 20, 2008 | ASUS P5RD1-VM Motherboard
Feb 11, 2008 | Computers & Internet
Aug 21, 2010 | Dell Dimension 5100 (D51L1) PC Desktop
1,467 people viewed this question
Usually answered in minutes!