Question about Durabrand DVD-1002 DVD Player
I bought the DVD player 4 months ago and it has already quit. Im upset and I want it replaced. However, when I try to call Durabrand customer service number on the back of the DVD player it tells me I have the wrong number (another stupid recording) I either want m y money or I want a new one. DO you know the Durabrand customer service number????
My brother is having the same problem with his Durabrand 1002 DVD player. He has had his for 7 months to the day, not it will not play any DVD's. Through searching other sites, I found the Customer Service phone # for Initial Technology who handles Durabrand calls. The phone # is
(800)216-5156 and they are available Mon-Fri 7 am-5 pm PST. You will need the serial #, model # and the date of your purchase receipt in order for them to help you though. I was also told they will give you Durabrand support up to one (1) year of purchase, then you will have to go else where with any technical problems, fixes, etc. I hope this help you. I am calling them in the morning.
Posted on Oct 03, 2008
Turn the player off, unplug it for about 10 seconds & restart
If you can get it to come on, try hitting the menu button & you will find reset there or you can go through all of it & set your own preferences. Good luck. I had problems with mine using the new digital box everyone is going to have to get if they are not on Cable, Satelite etc....It works great now. I ran an RF box w/ (2) switches.
Posted on Sep 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 14, 2016 | Durabrand DVD-1002 DVD Player
Aug 21, 2009 | Durabrand DUR7 Portable DVD Player
Jun 09, 2009 | Durabrand DUR7 Portable DVD Player
Jun 02, 2009 | Durabrand 7" Dual-Screen Car DVD Player
Feb 28, 2009 | Philips DVDR520H DVD Player/HDD
Dec 01, 2007 | Televison & Video
Sep 11, 2007 | Durabrand PDV-705 Portable DVD Player
Mar 19, 2007 | Durabrand PVS1966 Portable DVD Player
105 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: