Question about Konica Minolta magicolor 2400 Laser Printer

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Laser printer i have a 2400w printer and it smears a line across the whole page what is wrong with this do i need a new drum

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I developed a color print that has all 4 principal pure toner colors in vertical and horizontal bars that are at least 2" wide.  If perhaps you are having a toner problem only one of the colors will be affected.  If all colors are affected there are two possible issues.  The drum, which I think is actually a belt, and the other the fuser assembly.
The fuser is a heater and pressure roller system that presses and melts toner onto a page.   The drum is an imaging device that picks up toner where images should be and transfers toner onto a piece of paper.  Any toner not transfered from the drum / belt is destined for a waste toner hopper.  If the belt is not being cleaned properly or has an image or flaw artifact that cannot be cleaned / erased you always get that printed on a page.  

Posted on Aug 09, 2008

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1 Answer

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Hi,
Open printer, remove drum, clean laser lens with soft dry cloth, reinstall drum.

Manufacturer's Instructions

website: printer.konicaminolta.com

white vertical line (s) / how to clean the laser lens
Cleaning the printer. (5 pages)

Worked for me
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or Drum blade stuffed (lines are down page fro top to bottom- replace drum assy

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or upper fuser roller stuffed, down page, smudgy print -  replace fuser

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sounds like a bad (defective) toner cartridge. You can also try cleaning the corona wire again.

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