Paper Jam My printer is giving me a paper jam error but there no paper in too. I have tried to restart it but no result. what should I do?

hi

1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved

One of the Common error for (Papper Jam) in printer is Error 0x000003eb.

Error code 0x000003eb indicated printer connectivity or printer installation error. If you are trying to install a printer driver but keep getting Error 0x000003eb prompted, make sure you have logged in as the administrator of the computer and then try installing the driver. If the problem still happens, try the below solution steps to solve this problem. The error message doesn't give you much information as it just says unable to install the printer and gives you the error code 0x000003eb.

The Error Message shows you: "Unable to install a printer. Operation could not be completed (error 0x000003eb)"

The printer connectivity or installation error 0x000003eb occurs because the drivers are somehow got corrupted or incompatible.

We know the printer is a very important part of our day to day life. We all need a printer to get hard copies of our important files and documents within a few minutes.

Here's a video Harshit kumar suggested as a solution to your problem from YouTube:


Fixing a Paper Jam - HP LaserJet 1020 Printer

Turn off the printer and open the printer back door. Use a spot light and give look inside properly. Make sure there no paper. Some time small part of the paper creates the problem. So you can do one thing after open the back door, top side etc make the printer upside down etc. So if anything inside that's will come out. After cleaning again connect it with PC and turn on. Now give a look. If you face same problem then Un-install the printer driver and software from the PC. Then restart the PC and Printer both. Now connect the Printer with PC via USB and install again the driver & software. Then try to print and let me know the result.

General tip: If the paper tears when you pull a jam out of the printer, spread the paper out and make sure you have all of the pieces. A small shred left inside can cause another jam.

"I also can the drum" - does this mean you discarded the printer cartridge? I've never seen a cartridge cause a jam. Usually an accordion-fold jam in this area is the result of the fuser rollers not turning or a torn fuser sleeve. A jam without an accordion fold indicates that the paper did not make it into the toner deposition area soon enough - this could be a problem with the pickup roller or the next set of rollers. Worn or dirty rollers can work intermittently before they quit completely.

Also, check the paper detection flag to make sure it isn't hanging up (this is a black plastic tab that sticks into the paper path just before the paper goes under the cartridge, and is pushed up or down by the paper). Look for the U-shaped optical detector that is interrupted by this flag, and make sure it isn't blocked by foreign material.

Hello! Welcome to FixYa

Actually you are facing E3 error, E3 error is mostly because of paper jam. their may be small bit paper jam in side
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder
If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any HP service provider.

I hope this solution will helpful for you
Anymore help regarding the issue, I am here to help
Thanks
Concerned: Uxair Shah

The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Hi Mike,

This error can be caused by many reasons, some of them are:

Caused by Paper Stuck Under the Second Transfer Roll

Sporadic or Intermittent 200 Paper Jams

"200 Paper Jam" Resulting from a Possibly Damaged Tray

"200 paper jam" When Attempting to Print from Tray 2

To troubleshoot this problem, please click the links with their respective causes.

Please rate it fixya if it was helpful.

Thank you

Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

open all door in your printer , front and back. , look for paper stuck inside and remove it. Sometimes small pieces of paper are difficult to be found.
If it is a Laser printer, you will also need to remove the toner and paper try and look for jammed papert underneat.
Once you done, restart the machine.
If you still have paper jam error try unplugging printer from power outlet for 5 minutes then restart.
If you still get error, then either there is paper inside or your printer may be faulty.

Regards