Question about Dell 924 All-in-One InkJet Printer

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Dell 924 printer

The paper will not flow from where it stack into the printer evenly. It pulls the left side way before the right causing it to get jammed. Any ideas or help is appreciated or if I need to throw away and get a new one.

sam

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  • carterdm0604 Aug 12, 2008

    I currently have the same issue with mines. At first it was giving me an error message telling me to insert plain paper. I have been using the same type of paper for the past 6mnths and now it wont pull the paper through. The left side will go in but the right side doesnt causing it crumble and jam the paper.

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locate and slowly pull out the stuck paper, perform the following steps:
1. Turn off the printer.
2. Open the printer cover.
3. Locate the stuck paper.
4. Remove the paper.
5. Close the printer cover.
6. Power the printer back on.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.
6. Remove any visible obstructions.
7. Reinsert the paper.

Adjust the Printer Paper Guides

Extend the front paper support on the printer.

Try a Different Piece of Paper in the Printer
1. Take the top 10 sheets off of the **** of paper.
2. Verify that the remaining sheets of the **** are not wrinkled or dirty.
3. Replace the remaining part of the **** back in the printer.

Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.

Try a Different Type of Print Media
Many image quality and paper feed issues are caused by the type of print media being used.
Try a different type of print media that is specifically made for this printer.
When there is no different print media available, take out the top half of the stack and flip it over.

Try holding the printer upside down and shake it moderately
Make sure you remove all the cables from printer before performing it

Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer

Posted on Nov 07, 2008

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My dell 944 is misfeeding on the left side of the paper. How do I repair the device?


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Does it have multiple paper trays?

More then likley, the paper feed rollers are either worn or contaminated with paper dust and are not letting the paper be grabbed and pulled from the tray properly.

It could also be the paper pick solenoid not mechanically pushing both sides of the spring loaded tray up into the paper feed roolers. Or in the case of a true paper tray, preventing both sides of the tray from lifting with the same force.

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if you can't see anything, then take a letter sized piece of poster board and try to run it through, that should clear any foreign debris (such as paper clips or pieces of post-it notes that you may not be able to see) good luck!

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Dell 924 inkjet printer


remove all paper, open cover and see if you can see stuck paper.....never try to pull out backwards...try to pull out in direction of normal paper travel..if you absolutely have to pull out backwards unplug printer first and be gentle as to not break rollers or gear(s)

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below the opening part to take a copy you open it, the cartridges will move to a side automatically. There you will be able to see the paper.

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1 Answer

Dell 924 All-In-One printer


Below are the various sizes and types of paper supported by your printer. Make sure you donnot load the tray beyond the maximum limit , otherwise the rollers may not pull the paper correctly

• Letter*
• Legal
• B5
• A4
• A5
• 3x6
• 4x6
• L
• 2L
• 5x7
• Hagaki
• 10x15 cm
• 13x18 cm
25 greeting cards,
index cards,
postcards, or photo
cards

• The print side of the cards faces up.
• The cards are centered on the paper support, in between the left and right
paper guides.
• The paper guide rests against the left edge of the cards.
• You select Normal or Photo print quality.
25 sheets of photo
or glossy paper
• The glossy side of the paper faces up.
• The paper is centered on the paper support, in between the left and right
paper guides.
• You select Normal or Photo print quality.
• The paper is loaded vertically against the right side of the paper support.
10 iron-on transfers • You follow the loading instructions on the packaging.
• The blank side of the transfer faces up.
• The transfer is centered on the paper support, in between the left and right
paper guides.
• You select Normal or Photo print quality.
NOTE: For best results, iron-on transfers should be fed one sheet at a time.
50 transparencies • The rough side of the transparencies faces up.
• The transparencies are centered on the paper support, in between the left and
right paper guides.
NOTE: You can load a single transparency into the paper support without
removing plain paper.
• You select Normal or Photo print quality

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