Intellifax 4750e won't grab paper for outgoing faxes
Hi..I presume that perhaps the feed rollers are getting worn, but, would appreciated some feedback on a solution, recently we are having some frustration with the machine not grabbing the paper when we are attempting to feed documents for outgoing faxes.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: intellifax 4750e won't grab paper for outgoing faxes
Like the other solution says, try cleaning your feed roller, and last but not least, make sure the rear paper stopper in your paper cassette is not pressed up against paper tightly. best to leave about 1/8' gap.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Actually, when you get more than one paper feeding in at a time, it is almost always the separation pad being worn down. Go here to buy a new sep. pad and tell them Ken from National Cartridge Co. sent you there!
Sounds like the separation pads in the paper tray are worn out. You can contact Brother and purchase the parts from them. It should be less than $10. as long as the paper is being pulled from the tray it sounds like the rollers are okay.
Lets start with the paper feed problem. You need a new paper feed roller to pull the paper in when it should. You need a new seperation pad to prevent multiple pages from being fed at the same time. you will have to look at your machine to determine which parts are needed. here is a link to a company that I do business with. You can find the trays here also.
There must be some torn paper or something stuck in the Paper feed. You will need to ope the upper face portion by pulling it, and then look for papers/ dirt / pins there, you can either clean it by blowing air or use a blower, or if you can see the particle. Try feeding the paper, it should be ok.
2 different problems here. 1st is with document feed and 2 is with paper feed.
1st prob seems to be with the paper feed roller not meshing at the gear. Probably a broken piece on the lower document tray assembly. No real fix for this unless you can strip it out and haywire it.
2nd prob is probably a poorly meshing drum unit. Examine the gear teeth on both the drum and the machine. As you have replaced the drum already (presumably with a brand new one) You might possibly find a missing or badly worn tooth on the messhing gear in the machine.
I don't know any specific info related to the panasonic fax, but here is some "general" information that is usually universal. The fact that the paper feeds "with some help" indicates that everything is working... just not as well as it should.
Very often, a problem like yours can be rectified by simply cleaning the original take-up/in rollers with some alchohol (I usually use 90%+ rubbing alchohol as it evaporates quickly and leaves little, if any, residue) on a rag. Also, there is usually some sort of "pressure pad/roller" (sometimes called a retard pad/roller") on these types of machines that work in conjunction with the primary original paper take-up roller. It can be either dirty or worn as well. This should also be cleaned. If it's a pad type system, often it just clicks/clips into place, and can be removed, the rubber pad itself flipped over in the retainer, re-installed, and the "un-worn" side then faces the paper offering better pressure for feed, and preventing multiple page feed. Hope this helps.