Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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My fax part is not work - Brother MFC 490cw Color Inkjet Multi-Function Printer

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Hello,

I use to have the same problem and the phone plug on the copier was the problem :

Put the copier OFF
Verify that the fax line is plug in the "L" input
Verify that the phone cord is plug in the "Phone" input
Remove the battery of the phone, put it back
Put the copier ON, look at the settings if you put line type : TEL/FAX or PHONE/FAX
Finally ask someone to send you a fax.

Posted on Mar 28, 2011

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Sometimes you have to reload the software.You can also look under help..it usually has troubleshooting.
Hope this helps

Posted on Mar 28, 2011

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Please try this approach:
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