Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

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I have a Cabrio top loader without the agitator. During the warranty period two drain pumps were replaced. The unit is just over three years and I have put another two pumps on myself. I know that the main cause is items like coins get into the pumps and crack the housings(this is from experience). We have multiple users in our house hold and emptying pockets doesnt allways get done. Has Whirlpool done anything to the design to screen the drain water flow to prevent things from getting to the pump. I am considering goint to a FL or a conventional TL.

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NO... whirlpool have not done anything about it

Posted on Mar 28, 2011

  • sdereis Jun 22, 2011

    When tilting the washer on it's front, use a small stool to rest it on with a towell to pad it, this will drasticly reduce the chance of a big mess of water on your floor. Just be sure it's sturdy before getting next to the business end under the washer.



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I have an LG model WF-T7015TP Turbodrum top-loader automatic washing machine. Having problem in that the drum does not agitate to and fro during the washing cucle. It's draining fine and even spin-drying...

check the agitator module unit and the start capacitor both in the back of the control panel One controls the agitation and the other starts the motor. If the start capacitor is failed simply replace it with a new one The agitator module will cost more . Have an appliance electrician check it out.

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During spin cylces very load noises----bearings gone less than three old got estimate of 4-500 to fix does that sound right?

Yes, that is a good price for a main bearing repair. I wouldn't recommend it. I would buy either a whirlpool top load washer with and agitator ( we are doing to many repairs on the wp washers without agitators), or I would buy the super capacity front load duet. You will save more money in the long run with the front loader. Both of these have been the best washers built in the last 30 years. Good Luck, Appliance Specialists

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I have had this problem with two of my previous washers a top loader and front loader.Each time it was a faulty pump that drains the water from the tub after the wash cycle is complete. If the water does not drain from the tub the machine will not go to the spin cycle. Both of my washers were 5 or 6 years old when this occurred. If the washer is only 5 months old it should be under the manufactures warranty. Good Luck.

Nov 12, 2010 | General Electric WBB2090G Top Load Washer

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Have a circa 1999 Kenmore Three-speed clothes washer (Top Loader) that keeps on agitating regardless of the cycle I put it in. Some cycles do nothing at all, but others (such as Rinse) make it just keep...

The clutch assembly works only to release the basket allowing it to spin during the drain and spin cycles. The drain function works only when the spin function works. If the machine also agitates during spin cycles, then the problem is in the transmission assembly not able to release the agitate gear from the agitate spline in the drive shaft.

Sep 30, 2010 | Kenmore Washing Machines

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Trying to get top of cabrio washer to pull tub I have coins between drum and tub. How do you get top disconnected

There are two retention clips along the front located about 4-5 inches from each corner. After you get the top up, you will have to pop off the little cover that will reveal the agitator bolt. After removing the bolt, you can pull the agitator and the entire drum (take off top water flow thing as well). I pulled about $1.96 out of the bottom of mine but also had to pull the drain pump to get change out of it as well. For the person that said his washer made a noise during the spin cycle and thought it was a bearing, I would look for change behind the drum and in the pump first.



Nov 20, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Washer won't drain or spin

top loader ??? or front loader??? if top loader you have broken your lid switch, will fill, agitate, but when it comes to drain/spin for safety reasons if the unit doent recognize the lid closed it will not advance...if yo have a front loader then i would suspect that something has gotten into the pump assy and preventing drainiing of water therefore will not spin

Mar 02, 2009 | Kenmore Washing Machines

2 Answers

Ld code goes on at spin/ drain cycle almost every time

For the original posters having a problem draining and spinning, is your problem along the lines of the washer performing a clean, and then when it drains, and begins to spin somewhat, it then stops and refills up back with water? How old are your Cabrio units?

I purchased my Cabrio set in May 2007 back when they have the original agitator plate design. If your have experienced "balling" up of your clothing after a wash load finishes, it is a result of the agitator plate which can also throw off a load balance. The fix for this was that in early 2008 Whirlpool started using a new agitator plate that is small in size which is supposed to correct the problem.

My first service call was April 2008. I didn't opt for the extended warranty through Best Buy but since the one year warranty wasn't up yet I had a service technician come out. It turned out that there were two issues that needed resolving. One was the "balling" of the clothes, which resulted in the agitator plate being replaced with the newly designed model. The second was the entire "brain" or computer if will was replaced. Both parts were ordered and installed at no charge by A&E Factory Service that performed the servicing for Best Buy and I was impressed with the repairman that came out. He said a good number of the Whirlpool units with the original agitator plate were causing this problem with clothes bunching up. The replacement of the brain/computer was needed so he took off the faceplate and unplugged everything, and installed a new revised version, again under warranty. According to his computer, there were just the two service bulletins affecting my model Cabrio washer (WTW6600). The new brain/computer was an updated version that also fixed the balancing issue.

Since the replacement of the agitator plate and the brain/computer (aka main control module), I haven't had any problems so this MAY be what is needed for your model. I decided during this first repair visit above with A&E to extend my warranty for two years on both my washer and dryer. Now 13 months have passed since that first visit and I began noticing my clothes in the matching Cabrio dryer were not drying as quickly as they used to.I made an appt. and A&E came out yesterday (6/23/09) to my house. They ran a bunch tests including a heat test and could not find any defects or problems. The only service bulletins he showed me had to do with those dryer units that have been making a large amount of noise, something mine hasn't been doing, but have noticed people posting here. He ran a heat test and it came out fine, and also checked the suction and it was fine too.

One thing he did show me inside the dryer, there are two metal grids that act as the wet clothes sensor. He said if you use dryer sheets, they can sometimes put a light coating on them, so he recomends either some Windex on a paper towel and run along the two grids to clean them every so often, OR better yet some very fine sandpaper to run along them. These metal grids act like sensors to determine if the clothes are still wet or dry. He mentioned he shoudl only have to lightly touch his fingers on them during the test mode for them to buzz, but on mine he had to push in for it to read the moisture in his fingers. After he lightly sanded them (again with very "fine" sandpaper), he then only had to lightly touch the grids for them to buzz during his diagnostic test.

During his visit, I had him go ahead and check the washer and he showed me a few open service bulletins on them, but they didn't affect my unit. He did get an error code that had to do with a stuck button, and took the cover off to verifiy what software version of the brain/computer I had inside. The version I had (which was the one replaced back in April 2008) he said was outdated and said there was a newer version they have been installing. He had one on the truck and went ahead and installed it under warranty thus providing me with the latest brain/computer for my washer. I believe the last two digits on it are "66".

Your problems could be a combination of the older original agitator plate and the computer module needs to be updated to the current version. The problem I have with Whirlpool is that I registered my pair when I bought them, and I would think they would notify customers when there is a service bulletin released. I said to the tech, "how am I as a consumer supposed to know when these bulletins or recalls are issued when they don't bother to contact me?" and he had no answer other than Whirlpool relies on the consumer contacting them with the problem and only then will they address the issue if it is affected by a service bulletin or recall. But my response to that is if someone knows they are out of warranty, they are apt to contact a repair center, in many cases, not Whirlpool directly. He agreed, that people do that and by contacting Whirlpool first, if it is something they are voluntarily covering, it can save the consumer money.

Check with Whirlpool about the issues you are having and see if the agitator plate and computer module replacement is a covered item even after warranty.

Feb 11, 2009 | Whirlpool WTW6400SW Cabrio Washer

2 Answers

Washer agitates, drains OK, but spin doesn't start

Timer is defective. Your unit has a netural drain. When finished agitating, the shuts down and then starts up reversing to drain and spin. On the initial reverse start, the water drains without the transmission spinning. After a timed period 3-4 minutes, the timer is supposed to pause, stopping the motor for a few seconds. When the motor stops again, the transmission shift to the spin cycle and when the timer resumes power tothe motor it should spin. You are doing the same thing when you lift the lid...stopping the timer and then the tranny shifts and when you set the lid down, the washer spins. Replace the timer.......

Feb 09, 2009 | Kenmore 23822 Top Load Washer

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Whirlpool Cabrio WTW6600SW1: Won't drain

The washer drew half a tub of water on the "Bulky items" cycle, and stopped. All the lights on the cycle dial light up and flash, the machine beeps and the me error message in the "estimated time remaining" field is "Ld". I've tried to shut the machine down and change the cycle to "drain and spin" but it will not agitate, won't drain or spin.

Sep 05, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

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