Question about HP PSC 2210 All-In-One InkJet Printer

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Can print from computer but page comes out blank when trying to copy a document placed on the glass

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In order to copy a document correctly, the document must be facing down onto the glass (text or images facing down), and oriented so that the (typically) top-right corner matches with the triangle next to the glass. Close the lid, then press 'Resume' or one of the buttons labeled 'Start Copy'. This should allow the printer to correctly copy the document.
Thank you for using FixYa! If you require additional assistance, feel free to reply to this solution, and I'll be glad to help you further.

Posted on Mar 28, 2011

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SOURCE: copies come out blank

Scanner lock is on. Should have heard a noise or popped an L code but I have seen this happen as well.

Posted on Apr 10, 2009

  • 32 Answers

SOURCE: hp 2210xi printer will print from computer, but

Try restating your computer, uninstall the printer software, restart your computer, install printer software again, and restart computer again. (leave the printer off during this process unless told otherwise by the on-screen instructions).

If the above doesn't work, then it could be a hardware issue with the scanner. Try scanning a document to your computer and see if that works. If it doesn't, then your device probably needs a hardware repair...hopefully something is just loose in there.

Hope that helps!

Posted on Mar 28, 2011

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Related Questions:

1 Answer

Why won't it print test page?


If the test page placed face down on the glass does not contain text, you will get blank copies.

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Replace toner and drum and when i make copies they come out blank


This comes from the manual for your device:
A blank sheet is ejected.
You placed the document facing the wrong way when using the copier.
The other party placed the document in their fax machine the wrong way. Check with the other party (KX-MB781 only).

Try putting a page in and seeing if it copies blank and then putting it in the other direction. Have you had the same issue with printing?

If everything comes out blank it is the fuser or heating element.

Oct 25, 2012 | Panasonic KX-MB781 Laser Fax, Copier,...

1 Answer

Hp 2210xi printer will print from computer, but not print a copy placed on the glass. machine acts like it's printing, but page comes out blank and no error message.


Try restating your computer, uninstall the printer software, restart your computer, install printer software again, and restart computer again. (leave the printer off during this process unless told otherwise by the on-screen instructions).

If the above doesn't work, then it could be a hardware issue with the scanner. Try scanning a document to your computer and see if that works. If it doesn't, then your device probably needs a hardware repair...hopefully something is just loose in there.

Hope that helps!

Mar 28, 2011 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

My HP Pro 7780 has recently started making copies (through the feeder) with 2 large blank streaks down the middle of the page (lengthwise). I am worried that this is also happening when I send a fax as...


Does this happen when you print, or only when you copy? If you print out a configuration or user settings page, or print a page from the computer, is it also missing two vertical lines of print or is it only when you are copying?

If it happens when you print, you may need a cleaning, or you may need to replace the toner or drum cartridge. If it's an inkjet machine, there's a possibility there is some ink or grease on the encoder strip (a small belt-like plastic strip that goes through the print-head carriage).

If it only happens when you copy, test both the flatbed and the document feeder. If it happens on both then you may have a bad scanner. If it only happens when using the document feeder, you likely have some whiteout (or something) on the glass. When you make a copy in the flatbed, the scanner moves across your document. When you make a copy using the document feeder, the document moves across the scanner. In this case, if there is anything on the scanner glass (like whiteout) your copies will be missing a vertical line of print data (it could be white if there is whiteout on the glass, or it could be dark if something dark is on the scanner glass).

Usually you can lift the flatbed cover and look at the glass to see if anything is on it (usually at the left side of the scanner). Clean the glass, first with alcohol to remove the obstruction, and then with a little windex to remove anything the alcohol may have left behind.

Sep 23, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Copies are coming out with a faded or blank patch in the centre of the page


Check the toner cart and the drum is it old/new is the toner cart properly installed. Is the LASER glass clean it should be protect by a cover ensure machine is off when checking and cleaning the LASER **** glass. Also check if you can print out a machine developed document such toner/pages printed document to see if this problem is related to the scanner or the drum/toner/LASER, if these document print out clan then the problem is with the scanner

Aug 09, 2009 | Canon PC-940 Black and White Copier

2 Answers

How to print a regular document from Microsoft Word, Excel.


Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.

Jul 13, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Copies come out blank


Scanner lock is on. Should have heard a noise or popped an L code but I have seen this happen as well.

Mar 23, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Lexmark X5100 printer. I copied a small item 3x3 and doubled its size. Now when I try to copy a full page only one small corner is reproduced. It appears I lost a default setting. How do I get a full page...


If you are using your All-In-One without it being attached to a computer and scanning a document that is getting cut off on the edges:
1 Move the document to a different place on the glass.
2 On the operator panel, press the Reduce/Enlarge button
repeatedly until Fit to Page appears.
3 Press Select.

If you are using your All-In-One attached to a computer:
1 Move the document to a different place on the glass.
2 From the software, select a copy setting with autocrop on (Color Photo or Black and White Photo) to make sure that autocrop finds the object and prints it completely.

1 From your desktop, double-click the Lexmark X5100 Series
All-In-One Center
icon. The All-In-One Main Page appears.
2 Click Preview Now to see your scanned image.
3 Select a quantity and color for your copies.
Note: To choose a paper size or further customize your copy
job, click See More Copy Settings.
4 Click Copy Now.

Note: When autocrop is on, the object (wherever it is placed
on the glass) will be printed in the upper left corner of the
page. This might make your copy look different from the
original.

try the above and post back so I know if your issue is fixed or you need more assistance

Jul 12, 2008 | Office Equipment & Supplies

1 Answer

Copy blank pages


Does it also do this while printing?

Does it do if while using the auto document feeder and the glass or just one of the two?

Does the light come on inside when it scans?

Jan 18, 2008 | Ricoh Aficio 1515 All-In-One Laser Printer

1 Answer

Half of document is printed


Follow these steps to try and resolve the issue: Step one: Reset the printer
  1. Unplug the all-in-one USB cable from the computer.
  2. Verify the computer and the all-in-one have a three-prong power cord that connects to the power outlet.
  3. Unplug the all-in-one power cord from any power strips or surge protectors, and plug it directly into a wall outlet.
  4. Make a copy or scan, and see if the issue is resolved. If not, proceed to the next step.

NOTE: If the scanner bulb is not lit during a copy or scan, the product needs service. Step two: Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.
Step three: Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. If the output is a full/half-black page, or has vertical black lines, the product needs service.
Step four: Service the product If you have completed all of the steps listed above and are still experiencing a problem, service your product.

Jan 10, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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