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Dell computer runing Windows 2000. Getting a stop error screen which advises me to run CHKDSK/F to check for hard drive corruption. I was given the computer, so have no disc. Is it possible to order one from Microsoft and if so, how do I do it?

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Turn the computer off. Wait 30 seconds. Turn it back on. At the beginning of the boot process press and hold down on the f8 button until the safe mode menu appears. Select command prompt from the menu. type in chkdsk/f at the dos prompt. If that doesn't work, type in scandisk from the prompt. If that doesn't work, type in cd windows/command and press enter. Then run scandisk.



    scandisk replaced chkdsk around the time dos 6.0 came out in 1993. Since then the chkdsk command has been phased out.



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THE EASIEST THING TO DO IS REINSTALL WINDOWS HOWEVER IF THE HARDDRIVES HAS SOME CORRUPT SECTORS THAT CANNOT BE REPAIRED WITH BASIC SOFTWARE TOOLS THIS OPTION WILL NEVER FULLY WORK.SINCE U WERE GIVEN THE COMPUTER U SHOULD TRY TO PURCHASE UR OWN HARDDRIVE WITH A NEW VERSION OF WINDOWS. THIS WILL SAVE U TIME AND MONEY.

Posted on Aug 04, 2008

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Blue Screen Of Death (BSOD) Important Info

When you get a Blue Screen Of Death (BSOD) on your computer this can be very frustrating. Below is the info you need to get from a BSOD because the way that Microsoft words the message a lot of people miss the real important parts. With the right information this will helps tech support help you address your problem quickly.

The first thing to look at is the error message. A lot of times you will get a message like the one below that states "PAGE_FAULT_IN_NONPAGED_AREA". In the case of this BSOD the error screen the error code is a generic one of 0x00000050 so we have to rely on message that tells us that the problem was with the memory or the page file.

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The next thing to look at is the error code. Note you really do not need the info between the parentheses for standard trouble shooting.
618e2b5.png
So with both pieces info this will help tech support figure out where the issue is at and where to troubleshoot.

Note the file name that the BSOD list normally is not important in troubleshooting the in most cases it just point to the point where Windows had the problem.

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Run a check disk on the Drive and select Fix bad sectors.

    Running CHKDSK through the Windows Command Prompt:
  1. Go to the Windows Command Prompt. You can do this by clicking first the Start button and then clicking the Run button. After this, type "cmd" in the Open text box and press Enter.

  2. View the displayed Command Prompt screen.
    If you want CHKDSK to run in read-only mode, type:
    CHKDSK c:
    If you want CHKDSK to fix errors and not to check bad sectors, type:
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    If you want CHKDSK to run thoroughly; that is, fix errors, find bad sectors in your hard drive and recuperate still readable data, type:
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  3. Running CHKDSK through My Computer (Windows XP)
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    Initialize the properties of the hard drive you want CHKDSK to run. Open My Computer. Right click your mouse on the drive in which you want CHKDSK to run. Click the Properties button and click the Tools tab. In the Error-checking box, click the Check Now button.

  5. 2

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(1)When you power up the computer press F8 key thne if you are able to see safe mode and other menu then enter in safe mode.Then go to start menu->run type in run "chkdsk /r"
thne press "y" then scan your computer with antivirus. uninstall that antivirus because sometimes it conflict to windows.
then restart computer thne wait untill it check disk and fix errors.
Then you can see desktop screen.
(2)But if you are not able to enter in safe mode then you need windows disk or recovery disk.
Then boot computer with that disk.
For that when you power up the computer press F1 or F2 or "del" key to enter in bios .
Then go to boot option and set frist boot device as your cd or dvd drive.
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Then insert disk in rom then it boot with that disk.
then follow the procedure and enter in recovery console .
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Then check in normal mode if still not load windows then follow above procedure again but this time select repair previous windows option so it repairs old windows and you get your old windows .
Let me know if you need further assistance.,
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You can download the software known as Active boot disk. With this you can create a bootable cd to run a chkdsk with the f and r command to fix and recover errors on disk. you can also explore your comp and copy files to an external disk. If after the system boots normally after chkdsk you might have a problem with your HDD get it replaced before it crashes again

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