Question about Gateway T-6829h (5200 mAh)

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I have a gateway P-6829H laptop p/n 1015734. My battery does not charge anymore and stuck at 2% capacity. I get the message "plugged in, not charging"

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This message means that you have over used your battery. The battery will no longer hold a charge and must be replaced. I would recommend purchasing a new battery.

Posted on Apr 04, 2011

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Similar topic on answers.microsoft.com below, may it would hlep:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/gateway-laptop-plugged-in-not-charging/6db4fe50-d318-44da-a938-2fc58f4bbe7b

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I have an nv5468u with Part Number LXWDG02030. My laptop wont charge the battery, I can still turn it on using the ac adapter but it wont charge the battery, the battery light indicator just alternates...


Hi there. Your problem seems to be the battery. Usually when the battery is at the end of its life the indicator stays at 0%. If you are still unsure you can go to download.com and get free battery testing software. Good luck...

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My laptop has stopped charging when i click on the battery icon it says "15% available plugged in but not charging" as soon as pull the AC cord the laptop switches off. Any ideas


Ifthe laptop battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.

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1 Answer

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Unfortunately your battery is probably shot. First though, try to run the battery down until the laptop dies. Now with the discharged battery, and the laptop powered off, plug it in and leave it off for a few hours. Power the laptop back on and check the charge level. Still at 30%? Then the battery is very likely just bad. Unfortunately, the cells in the battery just simply die for a number of reasons, and capacity is lost. This is why most manufactures will only warranty a battery for 1 year.

Take the battery out and write down the model number and the "MAh" or "Ah" number. The MAh number represents the capacity of the battery. The higher this number, the generally longer the laptop runs on battery. Go to http://gateway.shopbysystem.com/gateway-m-7301u-notebook-accessories.html and verify that this is your laptop model. This is a Gateway authorized reseller. Looks like they want $90 for a small battery. Take your battery model number and go to Amazon and look up the battery there. Make sure it's MAh number matches or exceeds what is on your battery. Usually you can get a replacement battery from Amazon for about $20 less than Gateway.

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If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, until they won't charge up at all.
Check power adapter’s DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced.
If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard.
This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. I suggest you get a quote first.

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there should be a small cover on the bottom of the unit over the modem, if you can remove the modem and re-install. Make sure the computer is off and unplugged. with the battery removed B-4 you start this.

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