Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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My Black won't print

I replaced my Black cartridge and it printed for a couple of prints and now it still shows a full cartridge and it won't print again.Is this going to be an ongoing problem? I have only had this printer for 7 months.

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  • cyclespec Aug 07, 2008

    Have changed ink cartridges and still copies are so faint they can barely be read. Have cleaned print heads,and screen,have also calibrated or tried to,that didn't work well. Will not print from pc.

  • spronk Aug 08, 2008

    have already tried all suggestions by kodak-if glossy photo paper is used the printer works perfectly, however if regular paper is used the black won't print. This problem occurs when the printer is used as stand alone and when printing from the computer and appears to be a paper sensing problem.

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Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Aug 05, 2008

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