Question about Xerox DocuMate 262 Path-Through Scanner

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Xerox documate 262: first document will not feed well; paper needs to be manually pushed into feed wheels before it grabs and is ready to scan; however, multiple sheets seem to work fine after the first.

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Posted on Jan 02, 2017

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SOURCE: my Xerox Documate 510 adds

you probably have something on the scanning bulb when it goes through the feeder. The scanning bulb is directly to the left of where you use the flatbed. Clean that glass with a dry, clean cloth and you should be back in business.

Posted on Mar 05, 2009

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How do I replace rollers that are too slick to feed paper properly and from where can I purchase said rollers?


The rollers may have become glazed from feeding particular paper stock. Your machine may be old enough that the feed rollers are simply worn out. Finding replacement rollers could be difficult, especially if the machine is so old it no longer is supported.

Apr 18, 2016 | Xerox DocuMate 262 Path-Through Scanner

1 Answer

Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

Scanner is not grabbing the paper


this like the problem is from printer roller, open your printer then check the printer gear, is there broken gear?if yes change it with new one
i hope this helpfull, please rate very helpfull or helpfull if you think this helpfull
thanks for using fixya

Jan 20, 2011 | Xerox DocuMate 262 Path-Through Scanner

1 Answer

Pulls through too many pages at once


In the scanner where it pulls the paper in, there are rubber pads that hinder the paper feed from pulling more then one sheet. Those wear out and need to be replaced.

Feb 06, 2008 | Xerox DocuMate 262 Path-Through Scanner

2 Answers

Scanning legal size documents


Using SCAN feature of Paper Port software - (after clicking SCAN button ... select Define under Options section of the window ... the option to select paper size then exists). With harmony.

Jan 28, 2008 | Xerox DocuMate 262 Path-Through Scanner

1 Answer

Scanner problems


Have you changed the ADF Pad Assembly? You should have gotten one replacement pad in the box with your scanner. Directions to change it out are on page 95 in the user guide manual.

Nov 16, 2007 | Xerox DocuMate 262 Path-Through Scanner

2 Answers

XEROX DOCUMATE 510


The rollers and retard pad need replaced.
The rollers are self explanitory, the retard pad is so named to retard the feed of multiple sheets of paper.
That is your problem.

Nov 07, 2007 | Xerox DOCUMATE 510 Flatbed Scanner

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