Question about Xerox DocuMate 262 Path-Through Scanner
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: my Xerox Documate 510 adds
you probably have something on the scanning bulb when it goes through the feeder. The scanning bulb is directly to the left of where you use the flatbed. Clean that glass with a dry, clean cloth and you should be back in business.
Posted on Mar 05, 2009
Tips for a great answer:
Apr 18, 2016 | Xerox DocuMate 262 Path-Through Scanner
May 05, 2014 | Xerox Documate 4790 - Document Scanner
I am a Support Engineer with Xerox Scanners.
E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.
if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.
if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.
if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner
Jan 25, 2011 | Xerox DocuMate 510 Document Scanner
Jan 20, 2011 | Xerox DocuMate 262 Path-Through Scanner
Sep 01, 2009 | Xerox DocuMate 152 Pass-Through Scanner
119 people viewed this question
Usually answered in minutes!