Question about HP LaserJet 1020 Printer

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My computer doesn't see my HP

When I'm installing HP LaserJet 1020 driver, computer ask me to connect printer to USB, when i do this, it's not working. Computer doesn't see the printer. What Can I do with this problem? Help.

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  • sirleem Aug 14, 2008

    I installed the original software of the printer from the CD but the computer wont detect the printer and gives a ballooned message that windows wont detect usb device. i have tried this both on dell and hp computers but still wont work. I even downloaded new drivers that worked only in a dell optiplex GX 110 pentium 3. what should i do?

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Did you do a CLEAN download and install with no other programs running including your virus control? You can not get a good install on most drivers with other programs running. At this point you will need to

Uninstall
Turn off the equipment and unplug it.
Go to the toolbar under TOOLS>internet options> delete all your cookies
Turn off any running programs and do a new download.
Save it to your desktop.
Then install it by clicking on it.
Follow the directions carefully.
Plug it into a different USB port when instructed to bring it online.

When reinstalled, restart your computer. It should recognize the driver right away.

I hope this helps.

Posted on Aug 15, 2008

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Posted on Jan 02, 2017

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Don’t connect the printer usb cable first
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Have a nice day and do not forget to rate please...!

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Run the un-installation from Add/Remove Programs for anything realted to the printer, disconnect the USB cable, restart the computer, re-install as per HP's instrucitons.
Printer drivers are available here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=439320&lc=en&cc=us&dlc=en〈=en&cc=us&submit=Go%20»
You can search for other drivers here: http://www.hp.com/#Support
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Disconnect HP 1020 from computer. Go to "printers" in the start menu ad delete all of the installed printer drivers. Reconnect HP 1020 and have Windows re-install a print driver for teh printer.

If problem continues, do the above steps again, but before re-connecting printer, down load a driver from the hp web site and install it. Then re-connect printer and try it again.

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Check connection cable first, eventually try a replacement.

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May 21, 2009 | HP LaserJet 1020 Printer

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Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
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Mar 02, 2009 | HP LaserJet 1020 Printer

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