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Error type [UDB;1] - Yahoo Messenger

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This is usually solved by deleting yahoo cookies.

1.For this open your web browser and go to
Tools>General>Browsing history>Settings>View files
2.Select all the files related to yahoo,right click and then delete.
3.Close the browser and reopen it.
This should help.

Posted on Mar 28, 2011

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Delete cookies related to Yahoo.

do that by going to

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Delete cookies related to Yahoo, restart browser. Hope this helps

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It seems to be an ongoing problem today. I would try cleaning out your cache and see if that helps. On your browser click on Tools. Then there is a drop down menu. The very last choice is the one to click Internet Options followed by the Delete button under browsing history. Good luck.

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You may want to try again. I enter your p372.my.ukl.yahoo.com, and your page came right up. Or is it when your logging in that your getting this error? If so, you need to contact Yahoo support in order for them to allow you to access the account.

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Try to contact them via support service using this link:
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And don't forget to include these details:

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I keep getting error report which say the error type is (UDB:1) my email is austin2781 . I can't log onto yahoo to retrieve my if you send the answer by email.


Had same error for over a week. Here is what fixed it! Delete cookies related to Yahoo.

Can be done from Firefox, "Tools, Privacy, Show Cookies. Look down the list and select those associated with Yahoo. Delete them and restart browser.

From IE, Tools, General, "Browsing history" Settings, View filesl...
Then, find the cookies related to Yahoo, select, right click and delete.
Restart browser.
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You need to do a google search for 'Yahoo Mail Error UDB:1'

Then the first result is a 'yahoo answers' question someone asked, the answer there solves it.

You have to delete the yahoo cookie from your browser.

I use firefox, so you go to Tools>Options>Privacy> button 'show cookies' delete yahoo cookie.

Go back to yahoo login page. Username and password.. and it will fix it.

I had the same problem.


It is called a UDB 1 error, often happens right after you change your password.

It's ******* pathetic. You can write an email from ANOTHER account to yahoo customer service for some slow, unreliable help though.


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