Question about Star Micronics TSP 1000 Thermal Printer

1 Answer

Trying to set up star tsp100 printer as a receipt printer on averasell pos software. Have installed the printer and it prints test page fine. However when I try and do an invoice on averasell the cashdraw off the printer works fine but I keep getting the message that the printer is either offline or jammed. Any ideas?

Posted by on

  • chemically_i
    chemically_i Jan 20, 2012

    ... For windows 7 YOU MUST go to your printers properties and click the advanced tab and change it from PRINT SPOOL to PRINT DIRECTLY TO PRINTER...

    and if you want your receipt to print off to the right size... install a second copy of the STAR TSP100 and set it as (COM3)... (make sure in the properties you change the paper size to 72 X receipt and cut to partial) i'd do it on both copies

    as well go in to the virtual port config and add COM 3 and COM 4

    then go to the averasel station properties and set cash drawer as com 4 with the generic/text printer and then under invoices set the print drivers as the star tsp100 copy (the one that is on com3)
    and set the actual printer as Star Tsp100(the one that is usb)


    sorry for the some what confusing step's perhaps someone else can word it better as i do not have the software in front of me right now...


    but my end result was a cash drawer that opened
    a printer that printed TO THE RIGHT SIZE and not a full page

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

... For windows 7 YOU MUST go to your printers properties and click the advanced tab and change it from PRINT SPOOL to PRINT DIRECTLY TO PRINTER...

and if you want your receipt to print off to the right size... install a second copy of the STAR TSP100 and set it as (COM3)... (make sure in the properties you change the paper size to 72 X receipt and cut to partial) i'd do it on both copies

as well go in to the virtual port config and add COM 3 and COM 4

then go to the averasel station properties and set cash drawer as com 4 with the generic/text printer and then under invoices set the print drivers as the star tsp100 copy (the one that is on com3)
and set the actual printer as Star Tsp100(the one that is usb)


sorry for the some what confusing step's perhaps someone else can word it better as i do not have the software in front of me right now...


but my end result was a cash drawer that opened
a printer that printed TO THE RIGHT SIZE and not a full page

Posted on Jan 20, 2012

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: ePSON m129h pos PRINTER -- NOT EJECTING AND TEARING RECEIPTS

Finally used the hardware trouble shooter in my POS software program. Disconnected all the connections to the printer, shut down the program and workstation. Plugged things back in and YEAH!

Posted on Jan 15, 2009

anantakumarj
  • 330 Answers

SOURCE: My Star sp200 printer dosent print with POS s/w

first unistall the printer driver and reinstall it ..........

next is change cable of the printer to new .........

if its giving same problems means go for a service center.............

Posted on Oct 07, 2009

  • 1 Answer

SOURCE: Extra Long Receipts

we have Star TSP 700II and it is doing the same. not just 4inches but sometimes it adds extra 20-30 inches blank space. I think it was due to incorrect paper size settings.
Why dont you to go printer properties->Device settings and change the Friction size..as well as set Pagecut to Partial.
Also change preferences under Properties, advanced and change papersize to what suits you .
pl let me know what happens soon
sean

Posted on Feb 27, 2010

djgillstudio
  • 107 Answers

SOURCE: Receipt is not printing dark

hello, have you cleaned the thermal head with isopropyl alcohol, and a soft cloth, according to user manual, this should be done, being gentle with it.

Posted on Sep 30, 2010

  • 1 Answer

SOURCE: star tsp100 printer feeds extra paper

check that the paper type is set to receipt and not ticket in the printer properties: device settings.

Posted on Dec 22, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Star tps 100 not producing reciept intermittantly


Is this the networked Star TSP or the USB version? If it's networked you may want to make sure that you're still connected to the network by printing out a test receipt (power the printer off, hold the feed button down while it's off and continue holding the feed button after turning the printer back on until it prints a test receipt - the second receipt will give IP configuration information).

If you're not receiving a valid IP address you may be having network issues - you might consider assigning the printer (you might need to power cycle your router and printer to get initially connected again in order to do this).

You can also try resetting the printer to its default configuration - you can find instructions here:

Star TSP100Lan Network Troubleshooting Unable to Detect the Printer within...

Oct 25, 2014 | Star Micronics TSP100 Thermal Printer

1 Answer

The printer just keeps printing an incripted code, then feeding blank paper & starting over again until it's out of paper. We have to turn it off in order not to use up all the receipt paper.


Hi Star Customer

Please make sure the printer is configured to use ESC/POS by opening the printer software and select ESC/POS mode.

Please contact support@star-emea.com for more information.

Star Technical Support.

Jul 26, 2011 | Star Micronics TSP100 Thermal Printer

1 Answer

My printer only prints to copies, want one Star TSP 100 future print, how do I change setting


It could be a setting in the driver or in your point of sale software. If you want to check the driver, right click on the TSP100 in Printers and Faxes and click on properties, then printing preferences and advanced. In advanced, make sure the copy count is set to 1.
If you need help assistance with Star Micronics printers, you can contact their technical support at (800) 782-7636 or http://www.starmicronics.com/Supports/TechnicalSupport.aspx .

Feb 17, 2011 | Star Micronics TSP100 Thermal Printer

1 Answer

Receipt is not printing dark enough. Can barely read it...I thought it was thermal and it shouldn't run out of ink. star tsp100 future print


hello, have you cleaned the thermal head with isopropyl alcohol, and a soft cloth, according to user manual, this should be done, being gentle with it.

Sep 30, 2010 | Star Micronics TSP100 Thermal Printer

1 Answer

Replaced receipt printer and can't get the POS to recognize it


uninstall the software for the printer and install it once again on ur computer , and also check with all the settings for ur printer and also the software compatibility first .

May 28, 2010 | Epson POS TMT88IV Thermal Receipt Printer

1 Answer

Extra Long Receipts


we have Star TSP 700II and it is doing the same. not just 4inches but sometimes it adds extra 20-30 inches blank space. I think it was due to incorrect paper size settings.
Why dont you to go printer properties->Device settings and change the Friction size..as well as set Pagecut to Partial.
Also change preferences under Properties, advanced and change papersize to what suits you .
pl let me know what happens soon
sean

Feb 09, 2010 | Star Micronics TSP100 Thermal Printer

1 Answer

Star TSP 100 do not print in access 2003, access said is over the 22.75" limit


Miguel963,

I hope you have solved your problem in the mean time (9 months ago!).

I just bought the same printer and ran into the same problem. After looking on the internet for a solution and finding none I read the software manual a couple of times again and came up with this solution.

Access is right when it claims that the report's length is over the 22.75'' limit. The paper size of the 72 mm x Receipt is 72 mm wide and 3,000 mm tall; 22.75 being 577.85 mm. This means that the selected paper size is more than 5 times too tall.

The simplest solution is to choose the 72 mm x 200 mm paper size.

Next you need to go to the properties of your printer (Start > Settings > Printers and Faxes > Star TSP100 Cutter (TSP143)). Select Printer > Properties. In the Properties dialog select the Device Settings tab. Under Installable Options, set the Paper Type to Receipt. Setting the paper type to Receipt will cause the pages to have a variable length.

While you're there you might set the Page Cut Type to No Cut and set the Document Cut Type to Partial Cut.

Works like a charm for me.

If you really want you can even add Access's favorite paper length to the list of paper sizes. To do that you need to go to My Computer > Control Panel > Printers and Faxes. The best way to go there is to use the Windows Explorer or something similar. Under the File menu in Windows Explorer you'll find an option Server Properties. The Print Server Properties Dialog Box is shown. On the Forms tab you'll see a Forms on: <ComputerName> list. Locate the Star paper size of e.g. 72 mm x 200 mm and select it in the list. Once you check the Create a new form check box you can give it a new name. I called mine 72 mm x Access and modified the paper height to the 22.75'' or 577.8 mm.

However, I ran some tests and it doesn't seem like this last step is really necessary. Even with the 72 mm x 200 mm paper size selected for my Access report I printed tickets that were 5,000 mm tall without any problem.

Hth,

Jan 28, 2010 | Star Manufacturing International Star...

2 Answers

Trying to use star sp200 with quickbooks pos and keep getting spread out printing


Sounds like the "template" is set for "letter size" paper rather than "receipt" paper.

Go to "Workstation" Preferences, and then "Printing". Verify the template selection.

Jan 07, 2010 | Matrix Star SP200 Receipt Printer

1 Answer

Star tsp100 printer feeds extra paper


check that the paper type is set to receipt and not ticket in the printer properties: device settings.

Jan 14, 2009 | Star Micronics TSP100 Thermal Printer

Not finding what you are looking for?
Star Micronics TSP 1000 Thermal Printer Logo

1,059 people viewed this question

Ask a Question

Usually answered in minutes!

Top Star Office Equipment & Supplies Experts

Don  Farrell
Don Farrell

Level 3 Expert

1018 Answers

ray gallant

Level 3 Expert

46364 Answers

Cara Lee
Cara Lee

Level 1 Expert

16 Answers

Are you a Star Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...