Question about Cross AS1512X Shredder

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Hi I have a Aurora AS1512X it was working fine until I emptied the basket. It only goes in reverse now. Nothing lights up when I press auto for forward.

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I was having the same problem with my shredder. Always make sure your shreder is not under warranty before you open it because once you open the shredder it voids the warranty with Aurora! I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Posted on Jul 25, 2011

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1 Answer

Runs reverse auto


From your manual!

In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the waste basket; insert waste basket and repeat jam clearing procedure.

Feb 01, 2014 | Fellowes DM12C Shredder

1 Answer

My aurora shredder as1512x will only go in reverse. What could be the problem and is there some where I could buy a new switch if the switch is no good? Thank you


I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

May 09, 2011 | Cross AS1512X Shredder

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Shredder is not working. Motor is working. It's


Have you received an answer yet.Please advise. pumicepal@aol.com

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Take it to your local bernina dealer and have them calibrate the buttonhole foot along with the speed control.

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Aurora AS662C paper shredder


I had the same problem. I found that the shredder was not placed squarely on the basket. There is a small switch under the rim of the shredder (mine is on the back side) that gets depressed when the shredder is placed on the basket. If this switch is not depressed, the shredder will not work.
Make sure the shredder is fully seated on the basket.

Hope this helps!

Mar 19, 2008 | Aurora Electronics AS-650C Cross-cut...

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Sx-102M


I have the Infoguard SX-100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, the gears and fuse was ok, I think something on the circuit board was fried.
I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Dec 21, 2007 | Cross Infoguard Shredder SX102M

2 Answers

Aurora Electronics AS1018CD Shredder


I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Nov 28, 2007 | Office Equipment & Supplies

1 Answer

Runs in reverse only


sometimes there will be screws hidden under stickers or plugs

Oct 24, 2007 | Cross AS1512X Shredder

1 Answer

Aurora AS1512X Cross Cut Shredder


Sounds like the cutter is jammed. Do you ever feed staples or clips in it? Will it reverse? If not, the power borad is burned out.

Jul 24, 2007 | Cross Aurora 15 Sheet Cut Shredder -...

3 Answers

Aurora Electronics AS1018CD Shredder


Guys,

Here is an update of the problem:

Using the shredder for continuous extended periods causes the motor to overheat in which case the motor just shuts off automatically.

Leave it for a while to cool down and resume normal usage - this should make it work again.

There is a switch inside the shredder that needs to be activated by a notch in the waste basket. Take extra care to aligh the notch with the slot otherwise the shredder will not work.

No theres the fix!

Jul 08, 2007 | Aurora Electronics AS1018CD Shredder

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