I have many years repairing Canon scanners so here is my suggestion for you.
First I would google Canon CanoScan N650U drivers, it should pull up Canons website and take you directly to the newest drivers avalible they are free. Then I would disconnect your scanner from your computer and install the latest drivers. Also while your on Canon's website download capture perfect its free and it works with your scanner for scanning purposes. I would then install the drivers and then hook up the cable to your computer. At that point you should get a pop up saying new drivers are being installed. Once there installed reboot your computer and you should be ready to start scanning.
I hope this helps you out.
no i still can`t get it ti work , well i don`t know what to do now as i think i have tried every thing unless any body can tell me something different and new
If its still under warranty by Canon since I dont know the age of your unit. I would contact them for repairs because if what I suggested to you does not work then its a mechanical problem with your scanner and not a software issue to make it scan.
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