Question about Sony Cyber-shot DSC-W70 Digital Camera

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Error Message: Access Turn the power off and on again. Lens will not collapse and remains extended. Cannot take pictures. Have replaced recharged battery with no results

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TURN OFF THE POWER AND TRY AGAIN WAS THE PROMBLEM IN MY SONY CYBER SHOT DIGI CAM AS I DROOPED IT . BUT I GOT IT REPAIRED AT A REASONABLE RATE AT MATA CAMERA REPAIR AND SERVICES , NO 86, SP RD. CONTACT MR VIJAY 9035871324. NOW ITS AS GOOD AS NEW. THANX A TON MR VIJAY.

Posted on Apr 13, 2011

  • rajivanand Apr 13, 2011

    GR8 SERVICE AT REASONABLE RATE .BEST SONY SERVICE AT MATA ELECTRONICS, SP RD. CONTACT MR VIJAY 9035871324. 08022130711. THEY HAVE BRANCHES AT DOMLUR, OLD AIR PORT RD, SHESHADRIPURAM ALSO

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That's a common problem on Cybershot cameras, you have to take it to a repair shop.

Posted on Mar 28, 2011

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1 Answer

Lens error restart camera canon SX10IS


Here are some troubleshooting steps for a lens error. And here's a video summary of those steps:

Jan 23, 2013 | Canon Cameras

1 Answer

Whenever I switch the camera on, I get the error message "Access Turn the power off and on again". Lens does not collapse and remains extended. Cannot take pictures. This happened after the...


Unfortunately, many cameras that fall prey to lens error problems (Access Error on Sony's) can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

Jul 03, 2011 | Sony Cyber-shot DSC-W70 Digital Camera

1 Answer

Lens error


I've got the answers...

Problem: Lens error.
Symptom: Lens will not extend upon power up.
Cause: Lens is impeded while trying to extend.
This is usually caused by one of two circumstances. (1) The user dropped the camera while the lens was extended causing a mechanical failure. (2) The lens attempts to extend while in a pouch or pocket without the user's knowledge. This usually happens when the user is carrying the camera with the battery in. When/if the REC button or power button is pressed accidentally, the lens will attempt to extend but can't. This causes the main drive gears to be damaged.

Solution: Replace the main drive gear assembly. This should only be done by a qualified tech.
If you've experienced this you know exactly what I mean. This should clear up any notion that the "Lens Gods" have cursed you. Although this may have appeared to be a mystery, it's always caused by something!

Problem: Lens error.
Symptom: Lens extends, makes a few buzzing noises and retracts, resulting in "lens error" message.
Cause: This is caused by damage to the focus lens often by impact, or sand in the mechanism.
Solution:The focus lens gears either need to be replaced or the assembly completely rebuilt. Again, this should be done by a qualified tech. It's a very delicate process.

Problem: Aperture unit failure
Symptom: images appear to be washed out, over exposed and often have horizontal lines through them.
Cause:The aperture unit is either stuck, damaged or not receiving the proper electrical signal to activate. The result is that the aperture remains open after the picture is taken and CCD is over exposed.
Solution:Completely rebuild the aperture unit, which requires complete lens dis-assembly and rebuild. Again, this should be done by a qualified tech. It's a VERY delicate process.


Additional details in THIS LINK.

Hope this helps.

Apr 27, 2011 | Casio Exilim EXZ75 Digital Camera

1 Answer

Something has happened to my camera and now when i turn it on the screen is black and it says : Lens error , how do i fix it ?


From Nikon's website regarding this problem:
http://instrument-support.nikonusa.com/app/answers/detail/a_id/15978/~/lens-error-message


"Having a "Lens error" message display on the camera's LCD display indicates a problem with the camera lens mechanism. This situation generally requires that the camera be sent to a Nikon Service Department for repair. Before doing this however, be sure to check these situations below:
  1. One possible reason for this error is if the camera is switched on and the lens unit is prevented from extending. The camera will struggle for a second to extend the lens, then report the problem. Inspect the lens for any obvious obstruction, then turn the camera off, then on again. Usually, simply switching the camera Off then On again is enough to correct this problem.
  2. Remove and recharge and/or replace the battery. If the error does not clear up right away, leave the battery out of the camera overnight, and try again the next day.
If the above tips do not help, then we regret the camera must be sent to our Nikon Service department as there are no user serviceable parts on Nikon Coolpix cameras."

Feb 28, 2011 | Nikon COOLPIX S70 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

After inserting lens it keeps saying lens not attached


I would help to know the error message, but here is what I can tell you.

Having a "Lens error " message display on the camera's LCD display indicates a problem with the camera lens mechanism. This situation generally requires that the camera be sent to a Nikon Service Department for repair. Before doing this however, be sure to check these situations below:
  1. One possible reason for this error is if the camera is switched on and the lens unit is prevented from extending. The camera will struggle for a second to extend the lens, then report the problem. Inspect the lens for any obvious obstruction, then turn the camera off, then on again. Usually, simply switching the camera Off then On again is enough to correct this problem.
  2. Remove and recharge and/or replace the battery. If the error does not clear up right away, leave the battery out of the camera overnight, and try again the next day.

Oct 31, 2009 | Nikon D40 Digital Camera with G-II 18-55mm...

1 Answer

SONY CYBER SHOT NOT WORKING


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

3 Answers

Lens Error - Restart Camera : Lens remains in extended position.


I had the same problem with the same camera. Ended up twisting the lens by hand back and forth while powering the camera on and off till the lens pins finally realined and let it close properly. Took alot of patience and care but has worked since. Usual cause of this problem is powering camera while the lens is blocked from extending, ie in a case, laying on its face etc.

May 28, 2009 | Canon PowerShot SD870 IS Digital Camera

1 Answer

Lens extended can't take pictures


The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

Apr 06, 2008 | Panasonic Lumix DMC-FX01 Digital Camera

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