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When i start up my hp desktop, it just comes up to a blue screen, which gives 4 options. Here are the options: 1. esc-boot 2.f10-Recovery 3.f11-system restore 4.f5-options However when I press any one of these, they do not seem to respond at all.

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This problem is troubling. It seems that your hard drive might have failed. (Since there aren't many details about what is going on, there could be other explanations as well.) If it is in fact a hardware failure then your option would be to purchase a new hard drive, but that would mean losing all of your data. The other solution is that there is something going on with software - which would be a better problem.
One last thought, make sure there isn't a function button on your keyboard that is pressed which would change the function keys to hotkeys with alternative functions. Best Wishes!

Posted on Mar 28, 2011

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Do you still have your setup disc in the drive? It sounds like your BIOS is trying to boot from the disc instead of the hard drive. Try removing any discs that are in the drives before the boot. If this doesn't work, you may have to change the bios to boot off of the C: partition. I know that HP pc's sometimes build in a secondary partition which is usable as a "system restore/recovery" area, and when they try to boot from this secondary partition, it can cause these types of issues.

Posted on Mar 28, 2011

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Hp pavilion slimline s3600t desktop pc - Wont boot up, flashes to blue screen after hp blue screen and restarts. no option for safe mode either


A Blue Screen is more time than not indicative of a driver issue or some hardware issue. First of all when it boots to the screen that shows Safe Mode and the other options, scroll down and see if there is an option to Stop or Disable Automatic Restart on Boot. This will stop the screen from restarting itself when the blue screen appears and give you a chance to read and see what the error is. Afterwards it is ok to run Startup Repair. Startup Repair does not delete any of your personal files. Let startup repair run and then see if it boots. Once again, startup repair does not delete any of your music, documents, pictures, videos or programs. System Restore does not delete any of you documents, music, pictures, videos or programs. System Recovery WILL DELETE all of your music, pictures, videos, documents & any programs you've added since you brought the computer home from the store. System Recovery sets your computer back to the very first time you turned it on after you purchased it. I would run the startup repair, if that does not fix your problem, see if you can run a System Restore. A lot of time the Restore Points are damaged or missing when this happens, but give it a try and restore to a point before you started having the blue screen issue. If all fails you're going to need a system disc so that you can get into the Recovery Console so that you can enter a dos command in the little black box that opens up with white letters. You want to type: chkdsk /r
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Hi,
This might be an issue with the Hard drive or the operating system installed on the hard drive.
Try to access BIOS screen tapping on F10 on restart.
If you are able to access Bios try to run the Short smart self test on the Hard drive.
To run the test follow the steps as follows:
on the main window you will see 1 st drive 2nd drive 3rd drive 4th drive.
besides these drive letters you will find your Hard drive listed.
Highlight that and press enter.
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This should resolve your issue.
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