Question about Mitel 5224 IP Phone

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Hi, i work in an office that uses the mitel 5224 IP phone. For some reason, the voicemail for all the phones has turned itself off. All the recorded messages are still there, i just can't seem to turn them on. I checked the user guide and it tells me how to do everything but turn them on. Very frustrating...any help would be much appreciated.

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It sounds like call forwarding has been turned off. Can you log into your own mailbox? If so, what do you dial to get into it? Let's say you dial 77 to reach voicemail from your phone.
Press the Blue Superkey, Press No or next until you see Call Forwarding, then press yes.
Select NO for Always, Select Yes for Busy and No Answer (there are two separate entries for them), Select change, and dial 77, then press Save.

Try calling your phone from another, don't answer it, it should roll to Voice Mail.

Good Luck,
mark

Posted on Apr 02, 2011

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