Question about Canon imageRUNNER 400S Copier

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I have copier ir 400s sir i am getting error when i started the machine the error is E014 thank you

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This is an indication that the fuser ( hot rollers on left side of copier ) are not turning. This could be caused by several things. Try turning the green knob behind front door. Does it move smoothly? If it doesn't then remove the left side fuser door and remove the fuser assembly. The bearings for the upper and lower rollers could be bad. If the fuser moves easily, then it could be a white gear that is located on the upper right of the fuser assembly. This is the drive gear for the fuser. The gear tends to wear out over time and has to be replaced. This should get you in the right direction to solve the problem.

Posted on Apr 14, 2011

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