Question about IBM 400/800GB LTO-3 Ultrium SCSI Tape Drive (39M5657) LTO-3 Tape Drive

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We have an IBM LTO 3 Drive that is making a noise and will not accept a tape. It seems like the door pin is stuck. No luck trying to get it free thus far. It has shown an error 6 msg. We have rebooted many times, restarted the drive, and tried to unlock the pin. Any support or advice to resolve?

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Not sure how deep you want to go with it.

Stuck Tape Removal Hints for a LTO Tape Drive http://www-01.ibm.com/support/docview.wss?uid=ssg1S1002983

Or the one that involves tools and disassembly. Though not the original IBM document, it is correct...

http://www.craystone.co.uk/tandbergdata.co.uk-pdfs/lto/Tandberg_Ultrium_LTO3_User_Guide_433233-01.pdf

Posted on Apr 29, 2011

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How remove stuck tape from ibm lto 3 drive


When a drive does not eject a cartridge, there can be several causes. Listed below are the most likely in approximate order of severity and/or probability. In all cases, if the procedures do not resolve the problem, contact your IBM Technical Support Center for assistance.

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Hello dude !

You have no other choice but to remove it manually  ie theres a problem with the mechanism .
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You can try sanwork.com

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Hi,

if you "have not" using Backup Software (e.g. Symantec Backup Exec, CA), you can try this IBM LTO-4 driver for Win2K.

IBM LTO-4 Device Driver for Windows 2000


Ned Huang
Tandberg Data Taiwan
Technical Support.

Oct 15, 2008 | Computers & Internet

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