Question about IBM 400/800GB LTO-3 Ultrium SCSI Tape Drive (39M5657) LTO-3 Tape Drive

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We have an IBM LTO 3 Drive that is making a noise and will not accept a tape. It seems like the door pin is stuck. No luck trying to get it free thus far. It has shown an error 6 msg. We have rebooted many times, restarted the drive, and tried to unlock the pin. Any support or advice to resolve?

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Not sure how deep you want to go with it.

Stuck Tape Removal Hints for a LTO Tape Drive

Or the one that involves tools and disassembly. Though not the original IBM document, it is correct...

Posted on Apr 29, 2011


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How remove stuck tape from ibm lto 3 drive

When a drive does not eject a cartridge, there can be several causes. Listed below are the most likely in approximate order of severity and/or probability. In all cases, if the procedures do not resolve the problem, contact your IBM Technical Support Center for assistance.

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Is IBM (18P7231) LTO 2 Tape Drive still supportable from IBM?

Probably not for direct service unless you still have a contract with them but there are many 3rd-party suppliers and vendors out there AND there is plent of information on LTO-2 at the IBM website.

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Looking for documentation on the jumpers on the back of the IBM LTO 3 (39M5657) tape drive. Thanks!

the jumpers most like to set SCSI ID, you can just jump it and check if the ID changed from host, it doesn't need a document usually.

Nov 26, 2010 | IBM 400/800GB LTO-3 Ultrium SCSI Tape...

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Hello dude !

You have no other choice but to remove it manually  ie theres a problem with the mechanism .
I t can't come coz sometimes the tape is btw the read head and the pinch rollers .

good luck 

Oct 03, 2009 | IBM LTO Ultrium 4 Tape Cartridge - LTO...

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There is a tape stuck in the LTO 3582-L23, how to takeout manually?

Its not easy to remove the stuck tape as it require you to

1. Remove the sled from the library
2. Remove the drive from the Sled.
3. The Drive Part would be more complicated.

I sugguest you send it to a tape drive repair centre and let them service it for you.

You can try

Dec 02, 2008 | IBM TotalStorage 3582L23 (18P9522) Ultrium...

2 Answers

I am unable to get IBM UlTrium TD4 SCSI device drivers for windows 2000 server


if you "have not" using Backup Software (e.g. Symantec Backup Exec, CA), you can try this IBM LTO-4 driver for Win2K.

IBM LTO-4 Device Driver for Windows 2000

Ned Huang
Tandberg Data Taiwan
Technical Support.

Oct 15, 2008 | Computers & Internet

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