Question about IBM Infoprint 1120 Laser Printer

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202 Paper Jam

My printer is saying "202 Paper Jam Open Rear Door". I have the rear door open, and I have searched the machine for a paper jam but can not find one. What should I do?

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  • ouwrassler Apr 19, 2009

    My printer is doing the same thing. I have opened it up and searched all around and I cannot find one thing that would be jammed.

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A 202 error usually means that there is a problem with the fuser, more than likely the fuser exit sensor is jammed - either with a piece of paper, or the return spring on the sensor has stuck. Check this sensor, making sure it can return to the upright position freely. This should clear the problem. If it doesn't, or the sensor arm is broken, a new fuser should solve this problem

Posted on Jul 17, 2009

  • app_3rp12371
    app_3rp12371 Mar 07, 2012

    `Same problem here, where is this sensor you mention, how could one recognize it?

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If you have a duplexer check in there. also sometimes the paper will get stuck in the fuser and will be torn off inside. you can take the fuser out with a phillips (2 screws) and and 2 plugs. check and rotate fuser by hand to be sure it is clean. re assemble

Posted on Feb 04, 2009

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MP 640 paper jam message that wont clear


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My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

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Rear door paper jam


Here are some articles on rear door paper jam on Lexmark X646e printer. Just click on these links: http://bit.ly/blkK1m ("202 Paper Jam" Message on a Lexmark X642e, X642e or X644e Multifunction Printer) and this link: http://bit.ly/awNDER (A 202.xx (x = any number) Paper Jam Message Is Appearing on a Lexmark X64x Series Printer). These are some guidelines on how to resolve the rear door paper jam on your printer. If you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.

Jul 22, 2010 | Lexmark X646e All-In-One Laser Printer

1 Answer

What is this ??


Typically there is a piece of paper caught in the fuser exit. If no paper evident(ie paper feeds cleanly, stops 1 inch past fuser) verify there are 2 sensor exit flags present and free to move. Occasionally 1 of the flags gets broken off the sensor causing this jam.

Jan 27, 2010 | IBM Infoprint 1332 Laser Printer

2 Answers

202 paperjam open rear door. My printer did have a paper jam and we removed all the paper we could find, but that message won't go away and it hasn't worked since! HELP!


Hello and Welcome to FixYa

Start by following the steps below to get the paper out from the machine.
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.



Advanced

If that doesn't help then you would have to start taking apart the machine to find the jammed paper and remove it, its not something a just anyone should do unless you have experience.

you may have to take the machine to a repairer to get the jammed paper bits out of the machine, if you don't see paper jammed in the machine it does not mean that there wouldn't be a paper jam somewhere in the unit along the paper path. Some of the switches or sensors might have gotten stuck.

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1 Answer

Keep getting an error message "202 Paper Jam Open Rear Door", cannot clear the message. We ordered a maintenace kit maybe 3 months ago.


If you can't see any paper stuck inside the printer when you open the rear door or when you remove the toner cartridge, the rear paper flag is either stuck or broken.
The flag is a small piece of plastic which sits at the rear of the fuser and as the paper exits the fuser it pushes the flag down. The easiest way to see this is to remove the rear door then the rear cover (two screws).
If it's broken you'll require a replacement fuser (i don't think you can get the part separtely), but if you have recently installed a maintenance kit, i would contact the supplier and ask for a replacement.

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Have you attempted leaving the printer unplugged (if possible in the on position) for a period of 5-10 Minutes?

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202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

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202 paper jam error, but no jam present


I cleared that error on one by replacing the fuser. It had a small piece of paper stuck in the roller.

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