Question about Xerox Phaser 850DP Thermal Printer

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Error code 09.037.45:35532

What is this error code? Can someone please tell me what this so that I can try to fix it. This is the first time we have ever seen this code and have no idea what it is.

Thanks.
Scott

Posted by on

  • ScottS829 Aug 04, 2008

    That was it. Got the stick out and replaced it. Now all is well.

    Thanks.


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  • 2,072 Answers

That is a yellow ink stick count fault.
Most likely one of the yellow sticks has just gotten twisted in the loader and not advancing. May be cracked or damaged but for some reason not sliding down to the bottom and hitting the sensor.
Check the sticks and if you need to remove them just take a screw, like a drywall screw and twist it into the block to remove it.
If you managed somehow to get a stick in the machine from a different phaser product, it is shaped different and would not actuate the switch at the bottom of the ink loader.

Posted on Aug 04, 2008

  • Rick Kasper Aug 04, 2008

    Glad thats all it was. Your welcome.

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