Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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HP all in one printer does not scan. Computer says cannot find the device.

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The HP Officejet Pro 8500 Wireless is actually a series of All-in-One Printers.
look at the following site (actually the HP (UK) site) and download the driver from that page.

Hopefully, this will sort things out for you.

http://h20180.www2.hp.com/apps/Lookup?h_...

dont forget to rate

Posted on Mar 28, 2011

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I am unable to scan photos from my Hp psc2175 all in one ink jet printer from the printer to my HP windows xp computer "My pictures". I have uninstalled and reinstalled the printer to no...


Please follow the sequence below:
Unplug the device from the computer.
From Control Panel->Ad Remove Progs uninstall the device.
Reboot the computer.
Reinstall the device.
Plug in the device and allow Windows to auto detect the device and load its drivers.
Use the program provided by HP to scan.
And cheers.

Jul 07, 2011 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

HOW DO YOU SCAN


Hello pjbenven!

To use the scan features, your device and computer must be connected and turned
on. The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
screen, near the clock. To verify this on a computer using the Mac OS, open the HP
Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP
ScanPro application. If it is not available, a message appears to let you know that a
scanner was not found.

To send a scan to a program on a computer from the device control panel (direct
connect)
1.
Load the original on the scanner glass. For more information, see Load originals.
2. Press the left arrow or the right arrow to select the Scan function, and then
press OK.
3. Press right arrow to select the program that you want to use (such as the HP
photo and imaging software), and then press OK.
4. Press Start.

You can find more information on the serivece manual
http://h10032.www1.hp.com/ctg/Manual/c01368573.pdf

Jul 16, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I am trying to scan from a HP Officejet Pro L7580. I am a bit of a technophobe and the printer is telling me No Scan Options Refer to device documentation which I havn't got. PLEASE advise me on how to...


Hello Mr.Johnson !

You can start a scan from a computer or from the control panel.

To use the scan features, your device and computer must be connected and turned
on. The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
screen, near the clock. To verify this on a computer using the Mac OS, open the HP
Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP
ScanPro application. If it is not available, a message appears to let you know that a
scanner was not found

Here you will find a link that will take you to this printers service manual (device documentation) :

http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf

Hope this can help you

You can contact me directly on:
eliteprintersolutions@gmail.com

Good Luck

Jul 15, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

"no scan options"


" no scan options refer to device documentation for trouble shooting"
you need to open up either solution center or hp director, go to settings, scan settings, then scan to set up and look for the option front panel destination a window should open to reveal scan short cuts and one titled front panel list. you need to select the shortcuts click add and once satisfied click on "update device".

Mar 27, 2010 | HP Photosmart C6280 Printer

2 Answers

When trying to scan to my HP J4580 Officejet J4580 All-in-One printer it says "No scan options, refer to device documentation". What does this mean?


It means you need the HP scanning software running on your computer. The computer tells the scanner how to scan, what to scan and where to save the image after scanning. The scanner has no options until received from your computer.

Feb 09, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

HP Officejet J5780: Cannot scan, copy, or fax from my computer.


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.

Nov 12, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Hp laser jet 1018 problem


try to connect the usb of your printer at the back usb ports of your CPU. and try to scan your device.
or
Do as follows inst.
Unplug your printer usb on your system. then attach it back to your computer then power on your printer.

Do right click my computer>properties> in system properties select hardware> then, click the Device Manager> tab, then select your device on PORTS. then click the scan for hardware changes> to scan your device. this icon can be found above or click Action menu and select >scan for hardware changes.

then restart PC. Hope you can do it. And it will help you.
thanks.

Jun 04, 2008 | HP LaserJet 1018 Printer

2 Answers

CAN NOT SCAN FROM PRINTER TO COMPUTER


New Computer is it? Vista- yes? Big troubles with drivers for scanners from vista. Scanners have a built in processor that runs all its operations on command from the computer. Vista is not speaking the same language the scanner wants to hear. Got onto HP tech support- I don't hold out much hope for you re this.

Jul 08, 2007 | HP PSC 1610v All-in-One Printer

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