Question about Washing Machines

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Beko washing machine is not spinning and it violently shakes from side to side crashing against cupboards next to it so much that it damaged them. After 1 attempt at spiining the machine becomes idle.

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  • mikepemberto Mar 29, 2011

    Hi john_cross,

    Thanks for your prompt and very helpful response. The machine is positioned securely and all legs are firmly positioned. Do you have any suggestions regarding the fact that the machine is not able to spin. it is as though it is trying to spin but the drum cannot rote. this is when the machine starts rocking violently.

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Hi from retired Englishman in SW France,

So that the washer can spin properly without rockin' and rollin' (and without doing damage to itself!), it is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly ;-0)

Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has not cured the problem it is possible that the internal suspension is malfunctioning.

Good luck,

John C

Posted on Mar 28, 2011

Testimonial: "very prompt and helpful response"

  • 3 more comments 
  • john_cross Mar 29, 2011

    Hi again,
    Then maybe my last paragraph is relevant- concrete block(s) broken, shock absorber(s) malfunctioning, drum support(s)/spring(s) or the large pulley. Have you had the chance to look inside?
    John C

  • mikepemberto Mar 29, 2011

    I am a complete novice with washing machines so have not looked inside as I would not know where to start. Do you have any advice/pointers for troubleshooting the inside of a washing machine and identifying the issues you have mentioned?

  • john_cross Mar 29, 2011

    I am having to assume that it is a front loader; I have less experience of top loaders. Disconnect the power! Pull the machine out so that you can access the back which you should unscrew. Facing you will be the back of the drum with the big pulley around which is the belt which in turn (!) goes around the motor.
    If you hold the drum it should be fairly difficult to move it around but in doing so you should be able to see/feel/hear if anything is not as it should be! As an alternative, with the back still off, you could run the machine with some garments and water in it, making sure FIRST that it is still level/balanced but obviously taking great care to be safe whilst looking and listening.
    This might help identify if something is broken/malfunctioning inside.
    Good luck again, John C.
    PS Sorry but it's 23:28 in SW France and I must get some sleep ;-0)

  • john_cross Mar 29, 2011

    Hi yet again, another reason for the non-spin could still be the motor if there is no obvious breakage. Not uncommon for a motor to work reasonably normally on wash cycles but to fail on (fast) spin. I'll wait for your results!!
    J

  • mikepemberto Apr 03, 2011

    Thanks again for your help. I opened up the machine and checked the pulley, supports etc and ran the machine with the back off. I have however deduced that the problem is a malfunctioning motor and am cutting my losses by purchasing a more reliable Bosch machine. Many thanks again for your prompt and helpful replies.
    Regards

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