Question about Sony Cyber-Shot DSC-F717 Digital Camera

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"re-insert the memory stick" error

"re-insert the memory stick" error message on Sony DCS-W55

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  • Anonymous Aug 17, 2008

    Just printed vacation pictures. Now replacing the memory stick to take more pictures. Camera doesn't recognize the memory stick now. Shows error code C:13:01 stating "Reinsert the memory stick". Cannot get to clear.

  • sundayschild Aug 25, 2008

    I have a sony cybershot dsc-p73 (I know it's old, but it's like an old friend). I purchased a 2 gig SanDisk memory stick with a duo adapter which worked fantastically well for 10 days... and then i turned on the camera to get the memory stick error c-10 message. My old memory stick works fine, and i can read the new one from my computer, but i cannot get it to work on my camera. This seems to be a common problem for sonys. Is there a fix? Or do I write the stick off as a waste of money? I've my sony, but there seems little response from them on fixing this problem, and i many not buy them again.



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Try cleaning the contacts on the memory stick. I've read that a pencil eraser should be used; I used a soft cloth (T shirt) & then I blew into the slot in the camera that holds the memory stick to clean anything that may be interfering with making a good contact. First try: success!

Posted on Nov 01, 2008


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I have Sony DSC-S40 camera with MS 1Gb, when i switch it on i have "access" then error message says" Memory stick error" and flashing "C:13:01" and I can't take photoes or...

Hello and Welcome to Fixya!

C:13:01 memory stick error message indicates a Self diagnostic message.In C:13:01 the issue may be with the Internal Memory or with the Memory Stick.

To solve it try the following solutions

Format error with the Internal Memory which can be corrected by formatting the Internal Memory.
If it is issue with memory stick then turning the power off and on again or taking out and inserting the "Memory Stick" several times may help in resolving the issue. Error may be because of Unformatted "Memory Stick" which can be resolved by formatting the Memory Stick in the Camera If it not remove by formatting in the camera then connect it to PC and tried to format it again but either FAT instead of FAT32 which is the regular format and then reinserted the memory stick and formatted it with the camara. Now it will be solved if it still exist then it means Memory Stick is broken or not compatible which can be resolved by inserting a new compatible Memory stick

I hope this solution helps you
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Apr 09, 2011 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

I have a Sony-shot DSC- P200, which is showing a message "Memory Stick error' and code C:13:01. I have two memory sticks which both work in my computer, but not in my camera. I have cleaned the...

This may sound lik an odd solution, but first try this, first:


Make sure the card is inserted properly, use the camera's Format Utility; instead of the computer (Always Use The Camera, with Sony).


Using a pencil eraser (new/clean) gently rub the contacts with the eraser, and use a dry and lint free cloth to wipe any shavings of (don't blow it off with your mouth)..


If the error still presents, try inserting and removing as many as 10 times or more (the contacts, both inside the camera and on the card may have a film on them) to both align and clean the contacts against one another.


I said it sounds odd but here's where  says it too:

DCS-P200 error code 13:xx  (all 13 code errors are memory stick related)....


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Mar 18, 2011 | Cameras

1 Answer

Reinsert memory stick --- I have removed battery and memory stick with no result. Help

Sony says:
Article ID : 101488 (modified 10/29/2009 03:18:00) Question: A warning message appears on the LCD screen when a Memory Stick is inserted into the camera. Answer: The following could be possible causes for the error message to appear:
  1. Verify that the Memory Stick is inserted correctly.
  2. The inserted Memory Stick cannot be used in the camera. Refer to the related link below for compatible Memory Stick.
  3. The Memory Stick is damaged.
  4. The terminal section of the Memory Stick is dirty.

Jan 02, 2010 | Sony Cyber-shot DSC-W180 Digital Camera

1 Answer

Memory sticks "MEMORY STICK ERROR" for SONY DSC-S30/S50

this camera doesnt take mem stick pro. has to be the original lavender sticks.msh-ms128 is the model # only goes up to 128 mb. only stick that will work with that cam.

Jun 01, 2009 | Sony Cyber-Shot DSC-S30 Digital Camera

3 Answers

Memory Stick Error

take wet cotton swab of alchohol and clean the terminals of memory stick.

Aug 06, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Memory Stick Will Not Engage

You need to replace the damaged memory slot with new one. If you know basic electronics and have tools for replacement, pls goahead.

Jul 26, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Sony cybershot dcs w55

Go to Sony support site and check out what error C:13:01 means Then let us know

Sep 22, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

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