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I am using Dell 3100cn Laser Printer and I can not print using MS word, but I can Print with Notepad...

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Be sure when you print under MS word that you have the correct printer selected in the drop down menu. There will be a menu with a choice between something like "Microsoft Image Writer" and your actual printer, ensure the actual printer is selected.
Best, Mark

Posted on Mar 28, 2011

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2 Answers

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Refer to the following table
Cause
Solution
How common*
Contamination in the laser path
1. Clean the laser path. (Remove the laser/scanner assembly and clean the lens.) 2. Replace the laser/scanner assembly
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1 Answer

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1 Answer

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1 Answer

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1 Answer

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this implies that you need to restart the printer again. However, do check to see if toner cartridges are seated in the proper position. Also ensure that they have been locked in. This is an error commonly associated with the Dell 3100cn laser printer.

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2 Answers

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1 Answer

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OP provides the solution! (BTW, I'm able to print to this printer from MacOS too.)

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