Question about HP PSC 2175 All-In-One InkJet Printer

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Display says, Remove and check cartridge. I have done and put in new ones,still the same.

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  • 89 Answers

This could be a hardware issue already but I have here some steps to resolve it but let me set an expectation that there might be a need for you to replace it.Call hp support number 18004746836 and give them the serial number and product number of your printer.They might give you option to enroll you in their loyalty program were you can upgrade your printer at low cost.Just a tip take advantage of it.

Try link below for other issues
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=90809

Errors & lights on the product
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=23312&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=90809




3 Major last steps
1. align the printer with inks on it
2. clean printheads/nozzles of the inks
3. Reset the printer to factory defauls


Hope I help you a bit

Posted on Mar 28, 2011

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Posted on Jan 02, 2017

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Brand new lexmark original cartridge is not recognised. error report' no cartridge'. all contacts cleaned machine dismantled and cleaned and reassembled. has done this before on occasion with refilled...


1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

2. Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.

3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.

4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.

5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

May 02, 2011 | Lexmark X2350 All-In-One InkJet Printer

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HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

My brothers mcf 9840 displays "toner life end". Can you tell me how to replace the cartrige


Open the front fo the machine and lower it towards it. You will see a green handle. Gently life it up and pull it towards you. The cartridges are located on the tray that starts sliding out towards you. It will stop before you can pull it all of the way out. Lift the handle on the cartridge that you want to replace. Remove the new cartridge from the packaging, Do not forget to remove the orange plastic tab covering the roller. Put the new cartridge in place of where the old one was removed. Push the tray back in. Close the front door and you are done.

Oct 09, 2009 | Brother MFC-9840CDW Laser Printer

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My canon printer pima MP460 is displaying error message U051 and is not recognising the cartridge.What can be done to fix it?


The cartridge may not be installed properly, so try to remove and put it back again. if this does not work, replace it with new cartridge because maybe the one you are using is damaged. hope this helps. Good day!

Jul 07, 2009 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

HP 7410 printer displays error ''remove and check colour cartridge


I think that spring must have gotten loose that holds the cartridge in place, right hand side, put it back where it belongs, might want to compare with the other, black cartridge side.  Good Luck!

May 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Remove and check cartridge


If you already changed the cartridges for new ones, there should be a problem with the printer's carriage.
You need to take it to a repair store, but I advice you to buy a new one, because the price you will pay for the repair should be the same or more than what you pay for a new printer.

Nov 26, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Printer message is 'remove and check cartridge'. have done that and put in new cartridges but message stays. can print a test page but it will not print anything else


I assume something has happened during a print job and you are seeing this message on the 6110's control panel display. Either there's a "clog" in the flow of ink or an issue with the electrical contacts between the cartridge and the print carriage. Unfortunately, HP.com doesn't list this error message on the web page for 6110 errors.

You can go to the following web page and follow the instructions to clean the electrical contacts I mentioned. The problem you are seeing can also be caused by an incorrectly installed ink cartridge or one where the protective tape strip was not removed before installation.

The latter is likely if you see this error message right after you've put in a new ink cartridge. It's easy to put the cartridge in incorrectly or not to correctly latch it in place. It's also really common to forget to take the tape off before installing the cartridge.

Here's the relevant link:

Cleaning the Print Cartridge

Good luck and post back your results.

Nov 07, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Remove and check cartridge


    I also have the same problem , i own HP 2410 , you have 2 options , one of them is of course get some new cartridge ,the other option is take a couple of Q tips ,get some A/V HEAD cleaning solution , remove both cartridge , and apply a wet QTIP where the cartridges make contact , looks like Gold dots ,do a nice cleaning (also cartridge contact ) put them back on and lets hope it works.

    Apr 18, 2008 | HP PSC 2210 All-In-One InkJet Printer

    2 Answers

    HP Remove and check cartidge


    usually, the error is because it's not recognizing the cartridge. Check the contacts on the printer and clean w/ alcohol. Are you using recycled cartridges or filling it yourself?  

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