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Posted on Mar 28, 2011
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I have a thoshiba satelite a100 laptop my problem is usb device is not working i format the laptop and then install windows xp sp3 but not solve this problem i conect any usb device then erormessege is displayed usb device is not recognised i dont know how to solve this problem pls help me solve this problem

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  • Contributor 26 Answers
  • Posted on Mar 28, 2011
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To work around the above issues, one of the below solutions could prove helpful:i have a thoshiba satelite - usb-device-not-recognized.jpg

  • Unsecure or Loose Connection
    Unplug the presently connected USB device (if any). It is quite possible that the connection is not secure and has become loose. Re-plug the USB device tightly and firmly into the USB port. This is one of the most common reasons for an error in detecting a USB device.
  • Scan for Hardware Changes in Device Manager
    Use the Device Manager to scan for new and recently installed hardware. From the Start menu, select the Run option. In the pop up box, type in Devmgmt.msc and then click Ok. From the Action menu, click Scan for hardware changes. This will make Windows scan & recognize any new devices that are installed. Now, close all opened device managers and control panels. Now, follow the above step and see if your computer detects the USB device.
  • USB Hub Power Management
    Disable power management of the USB hub. To disable the power management on the USB hub, follow these steps; Click Start, and then click Run. Type devmgmt.msc in the popup box, and then click Ok. Expand the Universal Serial Bus Controllers' node, and then follow these steps for each USB Root Hub that is listed.
    1. Right-click the USB Root Hub and then click Properties.
    2. Click the Power Management tab.
    3. Click to clear the Allow the computer to turn off this device to save power check box, and then click Ok.
    Note: If you perform the following p
    To work around the above issues, one of the below solutions could prove helpful:
    • Unsecure or Loose Connection
      Unplug the presently connected usb device (if any). It is quite possible that the connection is not secure and has become loose. Re-plug the USB device tightly and firmly into the USB port. This is one of the most common reasons for an error in detecting a usb device.
    • Scan for Hardware Changes in Device Manager
      Use the Device Manager to scan for new and recently installed hardware. From the Start menu, select the Run option. In the pop up box, type in Devmgmt.msc and then click Ok. From the Action menu, click Scan for hardware changes. This will make Windows scan & recognize any new devices that are installed. Now, close all opened device managers and control panels. Now, follow the above step and see if your computer detects the usb device.
    • usb Power Management
      Disable power management of the USB hub. To disable the power management on the USB hub, follow these steps; Click Start, and then click Run. Type devmgmt.msc in the popup box, and then click Ok. Expand the Universal Serial Bus Controllers' node, and then follow these steps for each USB Root Hub that is listed.
      1. Right-click the USB Root Hub and then click Properties.
      2. Click the Power Management tab.
      3. Click to clear the Allow the computer to turn off this device to save power check box, and then click Ok.
      Note: If you perform the following procedure on a laptop computer, you may reduce the battery life.
    Sometimes, simply unplugging the USB device and turning off the computer for twenty minutes and then restarting may solve the issue. If none of the above options have solved the problem, check the manufacturer's website for new driver information. It is possible that your drivers need to be updated. There could also be a possibility of hardware failure, which needs to be checked by a hardware expert.
    rocedure on a laptop computer, you may reduce the battery life.
Sometimes, simply unplugging the USB device and turning off the computer for twenty minutes and then restarting may solve the issue. If none of the above options have solved the problem, check the manufacturer's website for new driver information. It is possible that your drivers need to be updated. There could also be a possibility of hardware failure, which needs to be checked by a hardware expert.

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  • Master 8,909 Answers
  • Posted on Mar 28, 2011
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You need to install USB drivers first before you can use the Ports.
Go to www.toshiba.com for updated drivers and firmware.

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