Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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I took of the roller to clean off tangles. When I put it back on, the roller would not turn.

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Hi Barry,

I checked the owner's manual for this model and it said that the brushes only turn while you're vacuuming. You didn't by any chance watch to see if they were turning after you replaced it, I would have? Also, the brushes do not turn on hard floors.

The only other thing would be to check and be sure the belt is on OK, front and back.

I hope this helps, if it does, please place a vote for me. Write back if you're still having a problem.

Thanks,
Handie Andie

Posted on Mar 28, 2011

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Posted on Jan 02, 2017

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1 Answer

Hello! I have a Dyson DC41. It is not working, the roller will not roll, it is not tangled with anything. We took any string or hair that was around the roller.


The Dyson has two belts. One is easy to change, the other is difficult as it is between the clutch.

Turn it over and remove the base.

The other possibility is that you have turned the knob which intentionally stops the brush turning to allow cleaning of hardwood, vinyl and ceramic tiled floors.

The user Guide is here
https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/DC41_Manual.pdf

Support and FAQ for problems here
https://www.dyson.com/support/dc41/dc41-irspu

See the videos in the link

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Hello Reader,

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1 Answer

How can I remove the roller brush to clean it?


While not removing rollers, my method of cleaning them involves regular attention to prevent build up. Sometimes long hair or threads get wound so thickly & tightly the roller gets stuck & won't turn. If I can't unwind enough by pulling a few threads at a time, I'll cut a bit & pull it away a bit at a time until the mess pulls free. This is especially tedious if it gets caught at the edges in the rotation mechanism. That can be one piece of thread at a time, tugging gently & cutting away the jam until you can free it. As for the brushes themselves, sometimes a wide toothed comb will clear clumps of pet fur & rug lint from each strip of brush on the rollers, making it easier to see & remove long, wound tightly tangles.

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1 Answer

I can't get the brush to work or suction or any air flow in the lower part of the vacuum.


Depends on what you mean by 'disconnected the lower part.'

See end of the note for a link to the manual. Dyson doesn't have it directly, and a number of places either want you to download spamware, or only have a non-english copy.

1) If you took the roller all the way out, you will have had to have eased it out of the loop for the drive band, and then eased it back through after cleaning. If it's not through the loop, no drive power. The band is stiff, so it can be a bit of a challenge to pull out far enough to get the roller back through. Use a smooth dowel or other smooth sided lever to pull band out enough to feed the roller back through. (Smooth = not cutting the band)
2) If you didn't take the roller out as in (1), or did feed it back through the belt before closing it all up, then there's a couple of possibilities. A) The brush will not spin if the unit is full-upright. Put your foot on the lower assembly, pull the handle back to the 'I'm about to vacuum something' position, and try again.
B) According to the manual, this model has an 'engage brush' button. The system should start with the brush engaged, but try toggling it with the handle not up-right.

If still not spinning, turn off and unplug. Try spinning the brush by hand. If it spins freely, the clutch to engage the brush isn't engaged. If there is resistance, then it's engaged (unsure if it auto-disengages when powered off. You's want the handle tilted back when you try this).
Manual Link:
http://homeappliance.manualsonline.com/manuals/mfg/dyson/dc18.html

Good luck!

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