Dyson DC07 Bagless Upright Cyclonic Vacuum Logo
Posted on Mar 28, 2011
Answered by a Fixya Expert

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I took of the roller to clean off tangles. When I put it back on, the roller would not turn.

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  • Master 710 Answers
  • Posted on Mar 28, 2011
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Joined: Feb 25, 2011
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Hi Barry,

I checked the owner's manual for this model and it said that the brushes only turn while you're vacuuming. You didn't by any chance watch to see if they were turning after you replaced it, I would have? Also, the brushes do not turn on hard floors.

The only other thing would be to check and be sure the belt is on OK, front and back.

I hope this helps, if it does, please place a vote for me. Write back if you're still having a problem.

Thanks,
Handie Andie

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Depends on what you mean by 'disconnected the lower part.'

See end of the note for a link to the manual. Dyson doesn't have it directly, and a number of places either want you to download spamware, or only have a non-english copy.

1) If you took the roller all the way out, you will have had to have eased it out of the loop for the drive band, and then eased it back through after cleaning. If it's not through the loop, no drive power. The band is stiff, so it can be a bit of a challenge to pull out far enough to get the roller back through. Use a smooth dowel or other smooth sided lever to pull band out enough to feed the roller back through. (Smooth = not cutting the band)
2) If you didn't take the roller out as in (1), or did feed it back through the belt before closing it all up, then there's a couple of possibilities. A) The brush will not spin if the unit is full-upright. Put your foot on the lower assembly, pull the handle back to the 'I'm about to vacuum something' position, and try again.
B) According to the manual, this model has an 'engage brush' button. The system should start with the brush engaged, but try toggling it with the handle not up-right.

If still not spinning, turn off and unplug. Try spinning the brush by hand. If it spins freely, the clutch to engage the brush isn't engaged. If there is resistance, then it's engaged (unsure if it auto-disengages when powered off. You's want the handle tilted back when you try this).
Manual Link:
http://homeappliance.manualsonline.com/manuals/mfg/dyson/dc18.html

Good luck!
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When you set the roller back in place, you probably didn't get it set in the slots properly. May be raised up slightly on one side.

Jim
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Hoover Wind Tunnel

what probably happened is you swapped end over end when you replaced the beater brush. anyway go to thehooverstore, find your machine and you'll see an exloded diagram of your machine.
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