I am having issues using the Video Instant Messenger component of AOL AIM
taken from http://aimtoday.aol.com/features/main_redesign.adp?fid=video_imWhy Am I Having Problems Getting Video IM to Work on My Computer?You may need an upgraded Windows XP component to operate in conjunction with Video IM.
use Video IM users may need an updated component of the Windows XP
Operating System. Here’s how to upgrade for use with Video IM:1.
First, completely sign out of AIM and any other programs running on your computer.2. Click here
to download the file for use together with Video IM.3.
When the download is complete, click Open or Run the program from its current location.4.
Follow the instructions on screen to install.5.
When installation is complete the program will be loaded but invisible and running in the background.6.
Restart your computer and launch AIM to enjoy Video IM.
You’re behind a firewall built into most home networks or broadband routers …Although
you may not realize it, firewall software may be used by your Internet
Service Provider, your company, your Windows XP operating system or
even in the hardware in your home that connects you to the Internet. If
you have a home network or broadband router, there is likely a firewall
built into it.
If either you, or the person you want to
Video IM with are behind a firewall and are having problems getting
Video IM to operate, work with your Internet Service Provider, your
company’s system administrator or modify your firewall software
yourself to open ports 1024 through 5000.
Once these ports are opened, Video IM should work if no other issues exist.It could be your router …
are devices used by your Internet Service Provider, or installed in
your home network, to distribute Internet connections. A wide variety
of routers will work with Video IM. Below is a list of popular routers
that work with Video IM in their default configuration.
Most other routers will also work, however, if yours does not, please report it here.
Also, be sure to follow the instructions above to install components to work with Video IM.
Remember, both you and the person you want to Video IM with may need to ensure your routers are not blocking Video IM.