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I have an emerson ld195emx television. it has a dvd stuck in it and it will only show the extract and retract signs on the tv. it will also show the play sign, but it will not play any thing what is the problem

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  • 11 more comments 
  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    it is stuck and will not come out

  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    i got the back off and pulled the dvd out. i see the lens part just keeps going back and forth. it will not go all the way back and it just keeps hitting up against this motor.

  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    it seems as though the lens is sitting on the dvd. when i try to put the dvd in it will not go in unless i push it. the lens seems to be on the dvd when i do this

  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    no it does not spin

  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    where is this switch located

  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    the switch i believe is two white knobs sticking up and they run across a rail. i got them b ack in place and the disc tray did start to lift up but the disk still does not load or unload. it just continue to go back and forth. i have notified that my tv was dropped and that is when it started to do this.

  • Vernon Johnson
    Vernon Johnson Mar 28, 2011

    i will be talking back with you later my internet connection is going out. i am sorry. i have to keep turning it on and off in order to continuously talk

  • Vernon Johnson
    Vernon Johnson Mar 30, 2011

    i have the dvd and i place it inside the player but it pulls the dvd half way in and kicks it back out why is this

  • Vernon Johnson
    Vernon Johnson Mar 30, 2011

    man, you are pretty fast!!!! when it loads it seems to want to load but it pulls the disk a few times before it ejects. it pulls it in halfway and then it seems that there is something keeping it from fully loading and it ejects back out.

  • Vernon Johnson
    Vernon Johnson Mar 30, 2011

    i had not taken it apart, but when i did i see a plastic piece was loose and moving around inside when i leaned it backward. it looks like a horshoe it is not broken but it is a loose from something. it is white and it has something to do with loading

  • Vernon Johnson
    Vernon Johnson Apr 01, 2011

    you have done a great job. i truly appreciate your help. now i must put my electro-mechanical skills to work thank you and have a nice day.

  • Vernon Johnson
    Vernon Johnson Apr 01, 2011

    jdvillanueva was very professional and very helpful.

  • Vernon Johnson
    Vernon Johnson Apr 01, 2011

    jdvillanueva was very professional and very helpful.

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  • Master
  • 2,098 Answers

Hi John,
Does the disc stuck in the player(didn't eject). Let me know to assist you further.
Jdvillanueva

Posted on Mar 28, 2011

  • 10 more comments 
  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    It is a mechanical problem, if you can take it apart, clean the mechanical, also clean the optical lens with soft cotton buds...check also the spindle motor(spinning the disc) with an ohmeter set in X1, good spindle motor will read fairly low resistance and it will spin while testing. Bad spindle motor will read fairly high resistance and will not spin while testing. Test it without the disc loaded.

  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    does the disc spin?

  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    the switch didn't touch by the mechanical when the tray loaded in the assembly. Check this mini switch, the mechanical will hit this switch to give the command to the processor...most problem is the tray didn't sit in properly which will not get the switch on...

  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    it is hidden under the tray...

  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    when the tray closed the lens will go up at the same time the switch will be pushed on by the slider, when you eject the tray the lens will go down and the slider will release the contact to the switch. Observe it while loading and ejecting the tray.

  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    don't load disc to see the movement of the lens, if the lens didn't go up while loading the tray it means the switch didn't touch also by the slider, mechanical problem....

  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    Hmmm, yes you've got it... check the connectors for loose connections but the problem is that like what you've said the unit was dropped... Note that the main board is quite sensitive to static and also this cenario will caused it for malfunction...


  • Jdvillanueva
    Jdvillanueva Mar 28, 2011

    ok bro I will go to work for now, have a nice day!

  • Jdvillanueva
    Jdvillanueva Mar 30, 2011

    If the unit encountered a hard time for loading the tray it will automatically eject. Ensure that you set it back in the right way...

  • Jdvillanueva
    Jdvillanueva Mar 30, 2011

    If you've took it apart, I've suspected that you didn't got it back in the right way. Try to dis-assemble again and this time double check the tray and the slider plate(touches the switch) in the right slot.

  • Jdvillanueva
    Jdvillanueva Mar 30, 2011

    I can't figure it out what is that piece, but of course you need to get it back in. Check also if there was another piece blocking the tray. Much better if you can dis-assemble the mechanical to check where that piece came from.

  • Jdvillanueva
    Jdvillanueva Apr 01, 2011

    I've appreciated your comments so much, thanks a lot bro and good luck. Have a nice day!

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