Question about Plantronics Supra H51-M10 Consumer Headset

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I recently bought a 2nd hand plantronics H51 that plugs directly into my corded phone. I can hear perfectly, but no one can hear me. HELP! I am needed in a conference call tomorrow morning. My corded telephone is an oricom. I have also ordered an M12 amplifer hoping that this will help me be heard. I hear no no trouble, just cannot talk. HELP ME PLEASE.

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One of the specifications for this product is that the microphone has volume controls on it. Try increasing your volume using those controls. They should be located on the receiver. If that doesn't solve the problem, you stated in your request that it was hooked up to your corded phone. Try increasing the volume on your phone and make sure all wired connections on the phone are hooked in properly and are properly secured in their terminals/ports. If that fails, try your amplifier. There could be a wire shortage or bad connection internally within the headset and microphone. I hope increasing the volume or correcting your wire connections will solve your problem. Thanks for choosing FixYa to be your one-stop place for finding solutions. Thank you have a good day!

Posted on Mar 28, 2011

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