Question about Vizio P2 42 in. HD-Ready Plasma Television

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Remote Sensor on TV Doesn't Work and Can't Manually Adjust Menu

I bought this TV from Craigslist for cheap. I knew the remote didn't work when I bought it, but figured I could either use the cable box remote or manually adjust the TV using the keys on the front panel. Imagine my surprise when I find out the remote DOES work, but the TV remote sensor does not! Not only that, I cannot scroll thru the menu using the front panel buttons. Not sure why, btu they do not seem to work. I have no idea what to do. The captions to the TV are stuck on, and I do not have a cable box yet, so who knows if I can access the menu with a cable box remote. My dilemma: How do you remove the cover of the TV?? Is there any way to fix the buttons on the front panel so I can get to the menu? And is there any way to fix/replace a remote sensor without paying a technician hundreds in repair fees? Oh and I am sure it isn't the remote. It programmed my DVD player just fine. Thanks! I have the same problem. I bought a new remote control and it seems to work fine (as far as responds by lighting up when any button is touched) but no response from the TV. I confirmed this by buying a universal and it worked fine on my other TV but not this one, so I'm pretty sure the remote sensor on the TV is dead. How can I change it?

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  • dzag436 Aug 13, 2008

    I tried reprogramming my verizon remote, then tried the remote that came with the set. Tried new batteries on both, neither worked. Tried going directly up to the sensor on the TV and it worked once or twice, then stopped. I wonder if you can buy an infrared port to connect to the usb port to replace the one con the TV. Don't want to send a 42 in TV back. I can imagine the shipping costs.

  • PETECH Oct 30, 2008


  • Anonymous Feb 20, 2009

    I also have the issue where i can program this remote to other devices and they work. Has anyone replaced the RF sensor, if so how hard was this?

  • pars_ss Feb 20, 2009

    I have the exact problem, can you guys assist


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I just realized that there is no usb port on this tv. Called tech support at vizio since I'm still under warranty. They're sending a new remote. I know it's not the remote because neither the verizon nor the vizio remote works, although the vizio remote will intermittently work if I'm one foot away from the sensor on the tv and holding the remote on a downward angle. Tech support says they will send a new remote to rule that out before they send a tech over. I'll check the posts to see if you find a solution when I finally get the tech guy out here. If not, I'll let you know what he does.

Good luck.

Posted on Aug 13, 2008

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