Remote Sensor on TV Doesn't Work and Can't Manually Adjust Menu
I bought this TV from Craigslist for cheap. I knew the remote didn't work when I bought it, but figured I could either use the cable box remote or manually adjust the TV using the keys on the front panel.
Imagine my surprise when I find out the remote DOES work, but the TV remote sensor does not! Not only that, I cannot scroll thru the menu using the front panel buttons. Not sure why, btu they do not seem to work.
I have no idea what to do. The captions to the TV are stuck on, and I do not have a cable box yet, so who knows if I can access the menu with a cable box remote.
My dilemma: How do you remove the cover of the TV?? Is there any way to fix the buttons on the front panel so I can get to the menu? And is there any way to fix/replace a remote sensor without paying a technician hundreds in repair fees?
Oh and I am sure it isn't the remote. It programmed my DVD player just fine.
I have the same problem. I bought a new remote control and it seems to work fine (as far as responds by lighting up when any button is touched) but no response from the TV. I confirmed this by buying a universal and it worked fine on my other TV but not this one, so I'm pretty sure the remote sensor on the TV is dead. How can I change it?
Re: Remote Sensor on TV Doesn't Work and Can't Manually...
I just realized that there is no usb port on this tv. Called tech support at vizio since I'm still under warranty. They're sending a new remote. I know it's not the remote because neither the verizon nor the vizio remote works, although the vizio remote will intermittently work if I'm one foot away from the sensor on the tv and holding the remote on a downward angle. Tech support says they will send a new remote to rule that out before they send a tech over. I'll check the posts to see if you find a solution when I finally get the tech guy out here. If not, I'll let you know what he does.
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tried with reset doesn't work, ok it could be the IR sensor at the front panel of the tv doesn't work. but before you replace it you need to ensure if your remote controller is working. have you tried to check the remote with camera trick just to know if the remote controller is sending light to the IR sensor of the tv.
Hello If you are sure that the fault is with the remote sensor of your TV, replace it with a new one. The remote sensor can be located just behind the remote sensor window at the front panel of the TV. You nave to open the TV to access it. It is a three solder terminal component. It will look somewhat like this, having brownish black in colour. This component can be bought from most of the electronic spare part selling shopw at your town; very cheap to buy too. OK
You might have a cellphone with camera option. Set the cellphone co cemera mode, and place the remote control at about 1 feet away from its camera lens, and press each button on your remote control. Remote control emits infrared rys as we press each button, but can't be detected by human eye. Electronic cameras can detect it. If there is any infrared ray emission from your remote control you will see its image on the camera screen for each button press to your remote control. If there is image and still the Tv doesn't respond to it, The TVs' infrared snsor inside has damaged and should be replaced. If there isn't any image; check the battery contacts of the remote battery compartment first. Clean these contacts by using a piece of corborandum paper or with the tip of a razor blade. Improper battery contacts, due to rust and dust to these contacts will prevent the battery supply voltage to enter into the remote contro.
Still it doesn't work at all, the remote control is damged and should be replaced. Contact the nearest Vizio Authorised Service Cente fro original remote control. OK.
There's a quick test you can do to test the functionality of the remote to make sure it isn't the TV's IR sensor that's broken. To perform the test all you need is the remote and a digital camera (cell phone cam works too). Take the remote and look at the IR "eye" through the camera's screen. Don't actually take a picture simply use the camera as you would a magnifying glass. While looking at the IR eye press a few buttons on the remote. If the remote is working you should see light coming out of the remote. Our eyes cant see the IR light but the camera can. If the remote doesn't light up then the remote is at fault. You can replace your remote on many websites for somewhere in the 20 - 50 dollar range.
Here for example, you need to input your TV model number and it will tell you what remote you need with pictures. Then, once you are sure that is the remote you want, you can order right from the same website.
U have a Digital Camera turn it on,take ur tv remote pushes all the remote buttons on the front of the Digital Camera.One by one buttons.If all buttons of the tv remote work will register on the Camera viewing screen,because the Digital Camera able to read infer red signal output.Will figure out wright away the tv remote work or not easily.Tv remote sensor/board have no LED power light lite up might just be a lose connection or just a dead LED lamp only,because all the buttons on the remote sensor/board to the tv panel work wright?Try website Remotes.com to buy tv original remote.
Hi, first if remote doesn't work, try new batteries......
If new batteries did not fix the problem, then it means the problem is either from the remote or the TV.
Remote: Check the remote battery terminal, see if its not rust. Also, disassemble the remote, can check the connection between the terminal and the remote board, see if there is no disconnection of any kind.
If after checking and all seems well, then it means the remote is defective. To confirm, borrow a remote, test it with the TV. If it works, then it means you need to replace your remote. But if the remote you borrowed does not work, then it means the problem is from the TV and not the remote.
TV: There is a sensor in the TV that communicates with the remote. If this sensor is defective, the remote won't communicate with the TV.
The TV sensor might have loosed contact from inside of the TV or it maybe defective and need to be replaced.
So do the above troubleshooting and let me know if the problem is from the TV or remote. If problem is from the remote, you need to do a replacement. But if otherwise, let me knows as well.
there are several things to try..
first, isolate the source of the problem... get a universal remote (borrow one from a friend if you don't have one--get the instructions, too)...then program it for your tv...if the UR doesn't work, then there is a problem with either the tv or its remote sensor...try the troubleshooting guide for the tv or call the customer service line (ask if there are similar probs going around for that model..you might get some special incentive to quit ****, if so..)
If it DOES work, then it's your remote...best thing to do is make sure that the batts are good (which you did....but make sure you didn't get a fresh set of batteries from the same bad lot - it happens)...then check to make sure that the connections for the batteries are not missing, broken, or bent.. Look for corrosion, loose wires, solder gone...anything you can see which might cause your problem...Nothing visible? send it back..or try to exchange it at the store you bought it from, if it's a currently selling model
Hope that helps you