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I have inserted my sim card, but it my soony ericsson S500i still says that has no sim card inserted

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If the phone is second hand, then it could be locked to a certain phone company.. Otherwise its hard to tell, if you take it to a phone shop then they would be able to fix it.

Posted on Aug 04, 2008

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1 Answer

My s500i wont read the memory card, hoe do i fix


Try to format your MS from another phone (or a cardreader).
Otherwise do this:
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2. Do a master reset: Menu->Settings->Master reset->Reset all

BACKUP YOUR FILES BEFORE THAT! Master reset will delete all your files, contacts, etc.

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The PUK code is a code associated with the SIM card and not with the phone.

You have only two ways to get rid of the PUK code. Either you replace the SIM card , or you call phone provider that issued the sim cadr (eg. At&T, Virgin, Tmobile , Vodafone, Telecom etc.)

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call the phone company that released the SIM card, they can retrieve the PUK code from a database for free.

In your case you need to contact your SIM card provider technical support to unlock the SIM.


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If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.

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Have you tried cleaning where you would normally put the SIM card?

Jan 03, 2009 | Sony Ericsson S500i Phone

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Take your battery out, hold the phone up right and it is in the top right of where your battery goes it slides in and when it comes time to take it out push it and out it pops.

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Ciphering is mainly caused due to old sim cards,remove your sim and reinsert it.If the problem still persists,go to the customer care center of the operator and ask for new sim with the same number ,you would probably get this for free .Insert the new sim and see to it that the problem is gone now

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Hey i'm having the same problem with mine, u prob got it sorted by now but i found that it is because my sim card is so old, tested it with my friends brand new sim card and works fine, 
did you solve the problem?

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There is a good chance that your sim card is too old a version to be read by newer phones. Although the shape is the same, the format just isn't recognized. Time to upgrade your simcard is all.

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