Question about Gateway NV7802U Notebook

1 Answer

I own a Gateway nv7802u laptop computer that has recently crashed. When I turn the computer on, I get the normal Gateway startup followed by a black screen that says: PXE-E61: Media test failure, check cable PXE-M0F: Exiting Broadcom PXE ROM. No bootable device -- insert boot disk and press any key I do have the set of 3 recovery discs. When I put in disc 1, I get a black screen that says "Windows is loading files..." which takes about 5 minutes, then a Gateway Recovery Management box pops up and asks me to select a language in which to view the instructions. I select English and the next screen asks me to select restore type: Completely Restore System to Factory Defaults Restore Operating System and Retain User Data Exit The problem is that the first two options are "grayed" out so I can only select "Exit." When I select exit, the whole process starts over again. Thank you for any assistance you can provide.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 650 Answers

Check and see if the hard drive came loose check the bios to see if it is recognized..It is saying there is nothing with an O/S on it and when you put the disk in it does not register a hard drive to restore..Check the hard drive and start the computer up and see if you can cancel the restore and start the laptop up regular..

Posted on Mar 28, 2011

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Geekman
  • 32281 Answers

SOURCE: For Realtek RTL8101E/8102E PCI-E Ethernet

The error PXE-E61: Media test failure usually means the hard diskhas failed or the hard disk needs re-seating or the disk controller is faulty. First - re-seat the harddisk and reboot the computer. If this does not work then reboot and go to theBIOS configuration to see if the BIOS detects the hard drive. If it doesn'tdetect the hard drive then it could be faulty. Next - to determine if thehard drive is faulty, remove the hard drive and insert it into an USB hard drive adapter and connect it to a workingcomputer's USB port. If this computer cannot see itas an external hard drive and you cannot open the various folders and files,this confirms the hard drive is faulty. Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

Posted on May 26, 2011

syedmujahed
  • 158 Answers

SOURCE: no boot disk

when this error is showing give me details

mujahed@imsindia.co.in

Posted on Sep 27, 2008

elix0411
  • 3530 Answers

SOURCE: Broadcom UNDI PXE-2.1 v11.0.11 Copyright (C)

change your boot priority. press power button then keep on tapping F1 key until your reached to setup utility. go to boot menu and set your boot priority 1 to your HDD. if compute wasnt able to detect your HDD . then there is a problem wth your HDD, you need to call you manufacturer for HDD replacement if unit is still under warranty

Posted on Apr 04, 2010

SOURCE: PXE E61: media test failure, check cable PXE-MOF:

try to check if your hardisk is plugged properly, i had encountered it before. same response i got from the computer. "insert boot disk and press any key"

Posted on May 03, 2010

  • 162 Answers

SOURCE: Broadcom UNDI PXE-2.1 v11.0.11 Copyright (C)

Hi. I think the problem on this one is its either your Harddrive has already failed or your Optical Drive has a cd inside, so double check your Optical drive if there is a disc inside it. If not this issue is also with the operating system, you can try to restore your system by pressing the One Key recovery(OKR) button found beside the power button which has a logo of an arching arrow, but remember to plugin first the ac adapter on your laptop before pressing the One Key Recovery Button and also do not press the power button to turn on your computer because when you press the OKR button it will automatically turn on your computer and proceed with the recovery process. When it gives you some option you should choose One Key Recovery and then choose System Recovery, then factory default and from there it will guide you to the whole process of recovering your machine. If this doesnt fix the issue you could also try using the Recovery disc to restore your sytem t its original settings just like the OKR. Lastly you can contact the tech support dept. of Lenovo, they are open 24/7 and this the number to contact:
US/Canada: Available 24/7 1-877-4LENOVO (1-877-453-6686)
Australia: Available 24/7 1300-557-073
New Zealand: 9am-9pm Mon-Fri 0800-446-833. Hope this helps

Posted on Jun 03, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Spilled coffee on my gateway NV7802u notebook and now will not boot up with diagnostic cd


Regret to tell you that this may be due to multiple circuit damages as the motherboard is located rite underneath the keyboard. I suggest you not to try starting-up the laptop as this may cause further damage. Take it to a hardware shop and they would be able to diagnose the problem precisely.

Sep 19, 2013 | Gateway NV7802U Notebook

1 Answer

I have a Gateway NV7802u laptop computer. I was using it I needed to move to another room so I put it to sleep unplugged the AC adapter, by the way I am using the AC adapter because the battery has like a...


Have you tried holding the power button down until it shuts down completely, then unplug the AC adapter, remove the battery, put it all back together then try powering back up?

Mar 27, 2013 | Gateway NV7802U Notebook

1 Answer

Black screen


harddrive issues

Feb 23, 2013 | Gateway NV7802U Notebook

1 Answer

How come my laptop runs slower after I upgraded RAM?


One trick I always use is going to start>run>type msconfig> startup menu. remove as much as possible here of items you don't need to run at startup. this will speed your machine up.

Oct 09, 2012 | Gateway NV7802U Notebook

2 Answers

Computer screen flashes black and locks up or reboots.


You need to find out why your laptop is overheating, usual suspect is dust, make sure that your heatsink ribs and the fan are clear from dust, could also be worth putting new heatsink paste on the processor and graphics chip

Jul 07, 2012 | Gateway NV7802U Notebook

2 Answers

When i start my gateway netbook lt20 a black screen pops up asking to start windows normally or 3 other options.. why?does this happen?


Usually because you didn't shut windows down properly before turning your computer off or completely draining your battery. If that is the case then simply select start windows normally and as long as you follow the correct shut down procedure it shouldn't happen again. If it does there may be a problem with your windows instalation.

Aug 17, 2011 | Gateway LT2021u Netbook

2 Answers

Gateway M6862 Laptop Freezing, Crashing


Try to restore this to an earlier time using system restore, it should keep all of your files, but if you installed something recently it will not be there and many times this is the simplest solution.

Aug 03, 2009 | Computers & Internet

1 Answer

Turning on my gateway 510 x PC I get a black screen/white cursor


Did you make any changes recently (add memory, etc.)? Does it make any beeping noises on startup? I've had this problem occur when putting in the wrong type of memory. If you haven't added memory and there is beeping on startup, find the manufacturer of the MOBO and you should be able to find a beep startup code to tell you what the issue is.

Apr 13, 2009 | Gateway 510 X (10272197) PC Desktop

1 Answer

Gateway laptop mx3414-black screen cannot load windows


Try going into safe mode upon startup by hitting the F8 button. If it does then hit safe mode to get into your computer. Go to start>accessories>system tools>system restore. Follow the wizard to restore your computer to a date earlier than when you started having problems. Let me know if you have any problems or questions.

Mar 19, 2009 | Gateway MX3414 Notebook

Not finding what you are looking for?
Gateway NV7802U Notebook Logo

1,060 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Matthew Spark
Matthew Spark

Level 3 Expert

1066 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...