Question about Gateway NV7802U Notebook
Check and see if the hard drive came loose check the bios to see if it is recognized..It is saying there is nothing with an O/S on it and when you put the disk in it does not register a hard drive to restore..Check the hard drive and start the computer up and see if you can cancel the restore and start the laptop up regular..
Posted on Mar 28, 2011
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Posted on Jan 02, 2017
The error PXE-E61: Media test failure usually means the hard diskhas failed or the hard disk needs re-seating or the disk controller is faulty. First - re-seat the harddisk and reboot the computer. If this does not work then reboot and go to theBIOS configuration to see if the BIOS detects the hard drive. If it doesn'tdetect the hard drive then it could be faulty. Next - to determine if thehard drive is faulty, remove the hard drive and insert it into an USB hard drive adapter and connect it to a workingcomputer's USB port. If this computer cannot see itas an external hard drive and you cannot open the various folders and files,this confirms the hard drive is faulty. Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.
Posted on May 26, 2011
change your boot priority. press power button then keep on tapping F1 key until your reached to setup utility. go to boot menu and set your boot priority 1 to your HDD. if compute wasnt able to detect your HDD . then there is a problem wth your HDD, you need to call you manufacturer for HDD replacement if unit is still under warranty
Posted on Apr 04, 2010
try to check if your hardisk is plugged properly, i had encountered it before. same response i got from the computer. "insert boot disk and press any key"
Posted on May 03, 2010
Hi. I think the problem on this one is its either your Harddrive has already failed or your Optical Drive has a cd inside, so double check your Optical drive if there is a disc inside it. If not this issue is also with the operating system, you can try to restore your system by pressing the One Key recovery(OKR) button found beside the power button which has a logo of an arching arrow, but remember to plugin first the ac adapter on your laptop before pressing the One Key Recovery Button and also do not press the power button to turn on your computer because when you press the OKR button it will automatically turn on your computer and proceed with the recovery process. When it gives you some option you should choose One Key Recovery and then choose System Recovery, then factory default and from there it will guide you to the whole process of recovering your machine. If this doesnt fix the issue you could also try using the Recovery disc to restore your sytem t its original settings just like the OKR. Lastly you can contact the tech support dept. of Lenovo, they are open 24/7 and this the number to contact:
US/Canada: Available 24/7 1-877-4LENOVO (1-877-453-6686)
Australia: Available 24/7 1300-557-073
New Zealand: 9am-9pm Mon-Fri 0800-446-833. Hope this helps
Posted on Jun 03, 2010
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