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Hello,, Some times this will happen after a self clean cycle if the timer did not finish the entire clean. Try to set the clock to start the self clean again then simply end the self clean. This should unlock the door. If the door remains locked. You may check the oven for an error code, or the door latch itself may need to be replaced. One other possible would be to turn off the power to the oven and try to let the oven control reset. leave the power off for about 15 minutes then turn the power back on. That will sometime work aswell. Good luck and feel free to call me if you need more help.
I JUST CALLED FRIGIDAIRE AND GOT INSTRUCTIONS FOR SELF CLEANING:
1. TAKE OUT THE RACKS UNLESS YOU DON'T MIND THEM TARNISHING 2. TURN THE "SELECTOR" AND/OR "OVEN" DIALS TO THE LOCK (OR CLEAN) POSITION 3. PRESS THE "COOK TIME" BUTTON 4. SET THE CLOCK TO 2 OR 3 HOURS (I.E., "2:00" OR "3:00"), DEPENDING ON HOW DIRTY THE OVEN IS 5. PRESS "START" BUTTON 6. YOU WILL HEAR THE MOTORIZED LOCK MOVE INTO PLACE; WAIT ABOUT 30 SECONDS, THE DOOR SHOULD BE LOCKED AND CLEANING WILL BEGIN. 7. CLEANING WILL STOP AFTER THE TIME SELECTED (I.E., 2 / 3 HRS) AND THE DOOR SHOULD AUTOMATICALLY UNLOCK
Door lock motor has probably failed.....Self clean on many ovens can be a self destruct mode. Door latch
motors, sensor probes and even the electronic controls can be destroyed
by this operation. Suggest oven cleaner method.
try turning off the circuit breaker, resetting the power sometimes trips the self clean latch to operate, youll need to push in the door light switch.(it will have to think the door is closed to operate)
Press the self-clean button. The panel becomes blank(---), then press the up arrow( ^ ). The panel will appear 3:00 (indication for the duration of self-cleaning). The oven will lock on its own and start the self-cleaning. Good luck, ya'll!