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I printed two pages, and now my printer will not acknowledge there is paper in the tray and it just doesn't catch, so nothing will print.

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Power cycle the printer
Try printing again


If it does not work
Print a test page from the printer itself as stand alone
if it does not print
It could be a hardware issue

check also ink levels if they were low


We can give you specific answers if you can post exact model of the printer and its brand


If you can print from the printer itself without the help of the computer it means the issue we need to settle is the connectivity

is it usb cable?wired? or wireless?
if printer lost its connectivity with the computer it will defnitely not print

either restart the computer,check cables if they were plug correctly,reconnect the printer wirelessly to the pc.

Hope I help you a bit

Posted on Mar 28, 2011

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Nothing to worry about. It just means that you have printed a page or pages that all the trays do not have the correct paper size. Say your trays all have A4 papers and you printed a PDF document (US letter size) downloaded from America. Printer prints the page, then print another page with your error message just to tell you your pages do not match the papers. This is HP PCL6 code. A Postscript printer driver will just refuse to print if page size mismatches and keep the user wondering why.

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Hi

There is something stopping the paper feed process. Try the following
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A few things could be happening here.

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3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

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Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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