Question about Epson Stylus RX580 InkJet Photo Printer

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Epson RX580 I have a printer error "A printer error has occurred see your documentation" i turned off the printer and turned it back on after 5 minutes that did not clear it. What else could be the problem/ Please advise

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  • s_tay_2000 Aug 16, 2008

    I used it for 3 prints. New ink, bought it used. I let it sit for about a hour after using it. Then it would not do anything. Says print error turn off printer. Nothing else happens. Any ideas? would appreciate any help.

  • Anonymous Sep 27, 2008

    when i start the pc, all i get is a clicking sound and then an error message. now what? i just got it in the mail today

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Grease the metal bar with plenty of lithium grease on both sides of the print head (manually move it back and forth over the grease.  That should fix it.

Posted on Jan 13, 2010

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I had the same problem after I turned off my printer and turned it on the following day. I tried several reboots but to no avail. I turned it off. Then on again. Then I pressed the copy button as it was loading up. The copy window comes up. Copy something and that's it. You can now print. I think its just stuck in some mode and needs help to get out.

Posted on Apr 27, 2009

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A PRINTER ERROR HAS OCCURED. SEE YOUR DOCUMENTATION. I RECEIVE THIS MESSAGE ON THE DISPLAY SCREEN. I HAVE NO PAPER JAMS. WHAT COULD BE THE POSSIBLE PROBLEMS?


Turn off your printer and unplug the power cable. Open the scanner lid. Double check for any obstructions. Move the print head to the left side and check again if there's obstructions on the right side. Close the lid and try to turn on the printer. If error message still displays on the screen, possibly it is a printer issue. It may require service.

Dec 16, 2010 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

A printer error has occurred. See your documentation.


Turn off your printer and unplug the power cable. Open the scanner lid. Double check for any obstructions. Move the print head to the left side and check again if there's obstructions on the right side. Close the lid and try to turn on the printer. If error message still displays on the screen, possibly it is a printer issue. It may require service.

Dec 13, 2010 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

The printer makes a loud noise - message says an error has occured turn printer off see your documentation


that means u have paper stuck in the far end of your printer preventing the print head from moving all the way to the left

Aug 30, 2010 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

Epson stylus photo rx580 a printer error has occured see your documentation


Press the stop/clear button then press the maintaince button(spanner) and the ON button all at the same time in that order.That will reset it.

Apr 16, 2010 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

My Epson Stylus Photo RX580 had a paper jam. I cleared it but now the screen keeps saying "Printer error has occurred. See your documentation". I've turned it off a few times and I don't know what needs...


1. turn it off & disconnect from computer
2. open printer & check for any obstructions
3. load a sheet of paper, press & hold the paper feed button while turning the printer on
4. it should print a test page, else the printer needs service as there might be some no-user serviceable parts inside that got damaged by the paper jam.

Apr 05, 2010 | Epson Stylus RX580 InkJet Photo Printer

2 Answers

Printer error


This means see the document you are printing or install it again

Nov 19, 2009 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

My Epson rx580 stopped working.Message on screen states"a printer error has occurred.See your documentation". I do not have a paper jam. RRM


Not sure of your operating system ie xp vista or what system. sounds like a memory problem, ie large file like a picture or something, but you can try to reboot your computer (turn computer off and unplug) turn on. If this does not solve then easiest next step is to delete driver for printer (not just icon but software then reboot then reinstall. Good luck

Oct 05, 2009 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

A printer error has occurred, See your


are the ink pipe not blocked? It messages might be head carriage can't move freely. Reset CISS chip? You don't need to. Try to use original chip to check printer. If it's ok, the problem, is CISS chip.

Jun 14, 2009 | Epson Stylus Photo RX580 All-In-One...

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