Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
I had a similar problem with my Canon Mp 600 there were compatibility issues with Vista, I went to Canon's website and downloaded patches and drivers for the all in one to bond with Vista.
Perhaps a visit to www.hewlettpackard.com and a sniff on their support and downloads page might glean the necessary files/drivers you require?
Oh! please remember to rate my assistance.
Posted on Jan 22, 2009
SOURCE: scanning with an Officejet J3680
Click Start , and then click Run .
In the Open text box, type msconfig , and then click OK .
In the System Configuration Utility window, click the Startup tab.
Search the list for HP Digital Imaging Monitor . tick the box.
If HP Digital Imaging Monitor is not on the list,
the driver was not correctly installed and You need to reinstall the software.
Open HP Solution Center with one of the following methods.
On the Windows desktop, double-click the HP Solution Center icon
On the taskbar, click Start , click All Programs , click HP , and then click HP Solution Center .
If more than one HP device is installed, click the tab for the All-in-One product.
Click Settings .
Click Scan Settings and Preferences .
Click Scan to... Setup .
Click the Destination List tab.
NOTE: Depending on the computer performance, it can take several minutes for the
Front Panel Destination List to populate after you turn on the printer or computer.
If the Front Panel Destination List contains valid scan destinations,
you need to reinstall the software.
If the Front Panel Destination List is empty, continue with this procedure.
Click each program to include on the Scan To list.
Click the Add arrow.
Click OK .
Scan a document using the Scan To button on the front panel.
If the scan fails, try to scan using the HP Solution Center Scan button.
If the scan still fails, re-install the software.
Hope this helps
Posted on Apr 18, 2009
Error Code: 402
During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session.
Posted on Apr 30, 2009
when you do the alignment procedure, your printer prints the page to place on the scanner glass and complete the alignment. A page from another printer will not align your printer correctly. Select tools in the menu and then select printer alignment, the instructions are printed on that alignment page.
Posted on Jun 24, 2009
Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.
Posted on Mar 03, 2010
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