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I have laptop dell inspiron 1564 with optiarc dvd 7700h and i use win7, the dvd is unrecognized and there is a yellow triangle at the device manager, and when i try to make driver update, it tell me that the already driver is the best. what is the solution? Thanks

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Hi There,

Solution# 1

Go to the Device Manager and uninstall the DVD player. Restart your computer. If that doesn't resolve the issue,

Solution# 2

Run the automated Microsoft "FixIt" DVD repair tool at the below link.

Note: Optiarcs are often fussy with compatability issues. I've actually had one or two that I just replaced with another brand after going bonkers trying to get them to work, and I'm a pro laptop specialist, hardware and software.

Best Wishes,

Selk

Posted on Mar 28, 2011

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Goto dell and type in the service tag id and it will bring up your computer and the drivers it uses and get the one for the dvd and uninstall the dvd device and reinstall with the new driver from dell.com

Posted on Mar 28, 2011

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