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Our computer doesnt recgonize the modem and i wanted to know if we could download the modem driver software to my tower. computer does work with ATT broadband but not with comcast which is what we have

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If your internet worked with AT&T but not comcast it will be in the setup of the internet access. AT&T uses PPPoE connection that uses username and password to connect to the internet where comcast uses Dynamic IP addressing. Rerun the internet connection setup using dynamic or broadband connection

Posted on Mar 28, 2011

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Could you please repost your question and provide us with the Make and Model# of your computer as well as the Operating System (XP, Vista, Windows 7) so we can assist you?

Thanks

Posted on Mar 28, 2011

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Look at the modem. Write down the make and model. If you have a dial-up modem in your computer, take the panel on the tower off. Shine the flashlight on the device. On the circuit board, the manufacturer and/or model number is present.

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Look at the modem. Write down the make and model. If you have a dial-up modem in your computer, take the panel on the tower off. Shine the flashlight on the device. On the circuit board, the manufacturer and/or model number is present.

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Go to the manufacturer's official website or a Windows XP modem driver's web page. Windows XP Drivers, Drivers Kit and Driver Support Registry have modem drivers for the Windows XP operating system.

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Click on the modem device. Select the manufacturer of the modem. Some of the driver sites are XP only, while others are all drivers. You will have the chance to choose your operating system before downloading. Click on the "Download" tab. Wait approximately 10 minutes, depending on the speed of the PC and Internet connection.

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