Question about Canon Rebel XT / EOS 350D Digital Camera

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My canon rebel xt digital camera stopped working when I try to download my pictures. I keep getting an error message that says "cameralauncher.exe has stopped working." I uninstalled and reinstalled the original software, I also used to be able to use Picasa, but that won't work either. I am at a loss. Help? Jodi Noga 970-245-2425 njnoga@bresnan.net

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  • 747 Answers

If you haven't got this working yet let me offer a few suggestions.
It may be that the computer you are using has gone through an auto update or you have changed software. The Rebel XT is old enough that the camera firmware may not be compatible to the updated computer software. You may be able to update the camera firmware by going to the Canon site and download the updates they are free.

Or you can step around the camera by using a Memory Card reader. The reader is plugged into a USB port and the computer looks at it as an external Hard Drive or Mass Storage device.

You picture files can be downloaded to the computer Hard Drive and then the memory card needs to be "ejected" don't just pull it out the computer doesn't like it.

Once the memory card is placed back in the camera the memory card needs to be formatted and you are good to go again.

Posted on Apr 10, 2011

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Posted on Jan 02, 2017

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My Camera Rebel XT wont download the pictures. I get the message that Microsoft Document Reader is not compatible with this device! I dont know whats wrong. Can you help me?


Use a card reader to download the pics to a folder you create on the desktop. From there, you can send the pictures to a photo editing program or just double-click the folder to view the pictures. typrice_181.jpg

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I have a Cannon EOS Digital Rebel Xti. When I try taking a picture, I keep getting an error message indicating there is a problem with the CF Card. I have replaced the card several time but keep getting...


What you require is to format the Compact Flash Card. The CF card should be formatted when new and after every download. Format the card in the camera it is going to be used it. Constantly deleting pictures on the memory card will cause major corruptions and total failure. Formatting cleans the memory and allows the camera to communicate properly with the CF Card.
I going to give you several diagrams on where to go in your camera to format. these diagrams are screen shots right from your manual.
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May 06, 2010 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Error 99 message keeps popping up


Instead of taking battery out, open and close battery department to reset camera.

Sounds like you have a major fault, you should raise this with Canon and prob send for repair

Jun 02, 2009 | Canon Rebel XT / EOS 350D Digital Camera

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May 31, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Wanting to use add on flash


The "error 99" is a general error on Canon cameras meaning "something's gone wrong and I don't know what to do about it". If you get them all the time, the camera is effectively dead and must go back to Canon for a service repair (circa £175 if I remember correctly).

If the error 99 only happens when you try to pop up the flash, but otherwise the camera can take good pictures, then yes, an external flash unit could well solve your problem. With an external flash on the hot-shoe, the internal flash is completely bypassed and the camera will never try to pop it up.

I recommend taking your camera to a shop such as Jessops and ask to try out a flash gun to be sure.

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1 Answer

Canon Digital Rebel XT / EOS


In the communications option of the camera Menu, there are two options to choose from. Try changing the options. one of them works with Canon software to download images.

Dec 10, 2007 | Canon Rebel XT / EOS 350D Digital Camera

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